Business Support Officer

Business Support Officer

• Job Type: Temporary, Part-time (Office Based)


• Location: Northern General Hospital, S5 7AU


• Duration: Up to 3 months


• Pay: £13.74 per hour PAYE


• Working Hours: 22.20 hours per week


• Working Pattern: Wednesday & Thursday 8:45am to 5:15pm | Friday 8:45am to 4:45pm

Sheffield City Council are recruiting for a Business Support Officer to join their ACW Business Support Team based at Northern General Hospital. The team provides essential administrative and operational support to a range of services, including Hospital Social Work, Hospital First Contact, Hospital Out of Hours and the Intermediate Stroke Team.

Day-to-day of the role:

• Process referrals using LiquidLogic Adults, Connect and SystmOne systems (full training provided).


• Handle telephone enquiries via Storm and hospital phone systems.


• Liaise with service users, relatives, social workers, therapists, GPs and healthcare professionals.


• Monitor and action emails received through SCC and NHS Trust inboxes.


• Update inpatient information on hospital systems and LiquidLogic Adults.


• Maintain referral trackers and team rotas using Excel.


• Complete official documentation, including HA1 and OPG forms.


• Manage incoming and outgoing post.


• Attend meetings and take accurate minutes.


• Provide general administrative support to managers and team members.

Required Skills & Qualifications:

• Previous administration experience within a busy office environment.


• Excellent communication and customer service skills.


• Strong organisational skills and attention to detail.


• Good knowledge of Microsoft 365, particularly Teams, Excel and Outlook.


• Ability to work independently and use initiative, as well as work effectively within a team.


• Confident communicating with a wide range of health and social care professionals.


• Experience of social care or NHS systems would be advantageous but is not essential.

If you are interested in this role, please apply using your latest CV! and a Reed Consultant will be in touch.

This listing is from Reed. View original listing ↗