Business Support Administrator
THE ROLE
In this role you will provide a wide range of administrative and file management tasks. The prime role of the Business Support Team is to assist each team in operating at optimum efficiency across all offices. As part of the Business Support Team you are expected to use a high degree of self-management and initiative and should be able to multi task.
You will be based at our Marks Tey Office but be required to travel to other offices (Braintree, Coggeshall, Halstead, Sudbury, Tiptree and Witham) to suit business needs including covering Reception and Telephony and to support with project work, some of these locations are remote with limited public transport so the ideal candidate will need to have access to a vehicle.
We are looking for a full time Business Support Administrator to work on Monday – Thursday between the hours of 8.30 – 17.30 and Friday 8.30 – 17.00, 37 hours in total.
THE DAY TO DAY
Your day to day work will include but will not be limited to:
- File opening for all teams across the firm, producing files in accordance with the team’s requirements
- Entering all contacts on to SOS, entering ID requirements and scanning in ID requirements as agreed
- Closing files for all teams across the firm
- Archiving
- Sorting and scanning the post
- Franking and taking the post to the post office each day (including recorded deliveries)
- Photocopying and scanning and saving into SOS
- Preparing Bundles
- Retrieving Wills/Deeds retrieval and storage, ensuring the relevant documentation is kept up to date in accordance with the Firms policy
- Maintaining levels of stationery and providing accounts with order lists
- Typing for teams across the firm producing attendance notes, letters, and other documents were required
- Supporting teams (such as Marketing) with project work
- Coordinating meeting room bookings
- Taking overflow messages for teams
- Telephony Cover and taking messages for teams throughout the day
- Greeting and welcoming clients
- Providing teas and coffees to clients and arranging catering where required
- Maintaining client facing areas with regular checks throughout the day and after each meeting.
- Other ad hoc duties
This role will suit someone looking for an administrative role. You should be comfortable with all Microsoft Office applications and have a willingness to learn and continue to develop within a professional environment.
WHAT SKILLS SHOULD I HAVE?
- Good communication skills
- Team Player
- Great attention to detail
- Flexible
At Holmes & Hills we pride ourselves on a culture of collaboration, respect and authenticity. We are a modern and progressive firm committed to delivering exceptional client service while supporting the development and wellbeing of our people.
- Basic Salary
- A supportive, relaxed and flexible working environment
- 28 days annual leave, plus bank holidays
- Medicash cashback scheme after one year’s service
- Life Insurance
- Employee Assistance Programme (EAP)
- Physical and mental wellbeing support, including 24/7 virtual GP access
- Enhanced maternity and paternity pay
- Family-friendly policies and family events leave
- Company sick pay
- Cycle to Work scheme
About us Holmes & Hills Solicitors is a large regional firm of solicitors with seven offices across Essex and Suffolk and over 200 legal professionals across a number of specialist departments. Holmes & Hills works in partnership with clients across East Anglia, including businesses, individuals, families and local authorities, to build long standing relationships, protect clients' interests and support clients' growth and development.
Working in partnership with businesses and individuals Holmes & Hills' large team of legal experts work in partnership with individuals and organisations to provide them with truly proactive legal services through personal relationships. Acting as a trusted advisor to clients, we take the time to understand clients' needs and objectives before delivering practical advice through a personal and accessible approach.
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