Business Operations Partner (DACH)
Business Operations Partner (DACH)
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Are you looking for an opportunity to combine business operations, data analysis, and commercial support in an international environment? We are looking for a Business Operations Partner to support commercial operations across the DACH region in a dynamic and global organization.
About the Role
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As a Business Operations Partner, you will play a key role in supporting Sales, Customer Service, Finance, and other cross\-functional teams. You will be responsible for maintaining business systems, ensuring high\-quality master data, developing reports, and driving continuous improvements across commercial operations.
Key Responsibilities
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- Maintain accurate customer master data within the ERP system.
- Support local pricing updates in line with commercial policies.
- Prepare ERP\-based reports and reconcile sales and order data.
- Collaborate with Customer Service and Finance to resolve operational issues throughout the order\-to\-cash process.
- Act as the local point of contact for ERP\-related questions and coordinate system issue escalations.
- Serve as the local CRM Super User and provide first\-line support to commercial teams.
- Support user onboarding, training, and CRM troubleshooting.
- Ensure high data quality and contribute to continuous process improvements.
- Develop dashboards and reports to support Sales and Marketing.
- Analyze sales performance, customer activity, and commercial KPIs.
- Support forecasting and business performance tracking.
- Participate in cross\-functional projects focused on improving commercial tools and business processes.
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- Has approximately 2–4 years of experience in Commercial Operations, Business Support, or Data Administration.
- Has hands\-on experience working with ERP and/or CRM systems.
- Holds a Bachelor's degree in Business Administration, Economics, Information Systems, Engineering, or a related field.
- Has strong analytical skills and excellent attention to detail.
- Has experience with reporting and data analysis.
- Is highly proficient in Microsoft Excel.
- Has a solid understanding of commercial processes such as pricing, order management, and customer master data.
- Thrives in an international, cross\-functional environment.
- Has excellent communication skills and a service\-oriented mindset.
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- Experience within the healthcare or medical device industry.
- Experience working in a matrix organization.
- Experience with Power BI.
- Certifications related to ERP, CRM, or data analytics.
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- A challenging and business\-oriented consulting assignment in an international environment.
- Close collaboration with Sales, Finance, Customer Service, and Commercial Operations.
- Opportunities to work with data\-driven decision\-making and process improvements.
- A dynamic role with broad exposure across the DACH region.
Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher.
Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.
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