Business / Office Manager

Description:
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Engel \& Völkers has over 45 years’ experience in the brokerage of high\-end residential and commercial real estate. As a premium brand with more than 800 offices in more than 35 countries on 5 continents, we are one of the world’s leading companies in the brokerage of residential and commercial properties.

This is a full\-time, on\-site role for a Real Estate Business Manager, located in Óbidos. The Business Manager will oversee day\-to\-day operations of the E\&V offices, manage sales teams, and ensure efficient business processes.

Responsibilities include the following:

• Support advisors and staff with the processes, CRM discipline, and documentation.


• Manage administrative workflows, invoices, payroll/attendance, and office procedures.


• Conduct recruitment, onboarding, training coordination, and team communication.


• Ensure compliance with anti\-money laundering documentation and IMPIC reporting.


• Maintaining Engel \& Völkers brand standards and office presentation.


• Collaborate with marketing to design and execute campaigns aligned with the company's goals.


• Represent the license area at E\&V internal and external events in Portugal.


• Align operational priorities and strategic direction with the company shareholders.


• When necessary act as a sales advisor or business developer when required.


• Manage all aspects related to the shareholder properties in Portugal.


• Track and analyse sales performance and ensure outstanding client satisfaction.

• Compensation: Competitive fixed salary plus performance\-based variable component;


• Health Insurance \+ Meal Allowance


• Initial and ongoing training, including access to exclusive resources through the Engel \& Völkers Academy.


• High\-quality tools for operational support to enhance your performance.


• Collaborative and dynamic work environment with opportunities for professional growth.

About you:

• Proficiency in operations, market analysis, and client relationship management


• Strong leadership, team management, and coaching abilities


• Excellent communication, negotiation, and problem\-solving skills


• Proficiency in relevant technology tools, such as CRM software and real estate platforms


• Fluency in Portuguese and English; additional language skills are advantageous


• Bachelor’s degree


• Proven work experience in a leadership role


• Experience in real estate industry would be of advantage

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