Business Manager
Role Overview
We are looking for a highly organized and commercially minded Business Manager to lead our Retail operations. You will be responsible for planning and directing daily business activities to maximize performance and ensure we meet our financial and service goals. You will lead a dedicated team, manage high\-value inventory, and ensure our customers receive an exceptional service experience.
Key Responsibilities
Staff Leadership: Recruit, train, and manage staff members; assign daily tasks and conduct regular performance reviews to ensure productivity.
Financial \& Operational Oversight: Maintain accurate financial records, manage budgets, and oversee the security and maintenance of the premises.
Inventory \& Supply Management: Direct efficient stock\-keeping procedures and ensure adequate reserves of merchandise are held to meet demand.
Commercial Decision Making: Authorize payments for supplies, establish pricing strategies, and decide on discount rates or credit terms to drive profitability.
Customer Relations: Act as the senior point of contact for customer queries or complaints, ensuring resolutions align with brand standards.
Marketing \& Display: Oversee the quality of merchandise and coordinate with the team to ensure effective use of advertising, special promotions, and in\-store displays.
Requirements
Experience Proven experience in a management or leadership role (previous experience as a Business Analyst or in operational management is highly valued).
Skills: Strong financial acumen, excellent communication skills, and the ability to lead a diverse team.
Education: Degree in Business Management, Finance, or a related field (preferable) or equivalent professional experience.
Job Type: Full\-time
Pay: £35,000\.00\-£38,000\.00 per year
Work Location: In person
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