Business Development & Telesales Executive – Property Maintenance
Part\-Time Business Development \& Telesales Executive
About Local Maintenance Services
Local Maintenance Services (LMS) is a new and growing property maintenance company covering Kent and London.
We provide reliable commercial maintenance and repair services to organisations including:
- Schools and academies
- Estate and letting agents
- Property management companies
- Offices and commercial premises
- Medical practices
- Nurseries and childcare settings
- Landlords and managing agents
We are now looking for a confident, organised and personable Business Development \& Telesales Executive to help us grow our customer base and establish long\-term commercial relationships.
The Role
This is not a traditional high\-pressure call centre role.
You will be responsible for identifying potential customers, speaking with decision\-makers and introducing LMS as a reliable local maintenance contractor.
The main aim of the role is to develop relationships with organisations that regularly require property maintenance and ultimately get LMS added to their approved or preferred contractor list.
You will also help generate and book individual maintenance jobs where opportunities arise.
This role would suit someone who has previous experience in sales, recruitment, estate agency, account management, customer service, telesales or business development and is now looking for a professional position that fits around school hours.
Key Responsibilities
Your duties will include:
- Making outbound calls to potential commercial customers
- Contacting schools, academies, estate agents and property managers
- Identifying the correct decision\-makers within organisations
- Introducing LMS and explaining our maintenance services
- Building relationships with prospective customers
- Following up previous conversations and enquiries
- Sending introductory emails and company information
- Booking appointments and site visits where required
- Generating opportunities for quotations
- Asking customers about current and upcoming maintenance requirements
- Booking smaller reactive maintenance jobs
- Following up quotations
- Maintaining an organised database/CRM of potential customers
- Recording calls, conversations and follow\-up dates
- Helping develop long\-term commercial maintenance accounts
- Supporting the directors with business development activities
We are looking for someone who is confident speaking with people and comfortable picking up the telephone.
You should be:
- Friendly and professional
- Confident making outbound calls
- Comfortable speaking with business owners, estate agents, school business managers and property managers
- Organised and reliable
- Persistent without being overly pushy
- Comfortable following up customers several times
- Able to build genuine business relationships
- Motivated by achieving results
- Comfortable working independently
- Good with email and basic computer systems
- Able to keep accurate records of conversations and follow\-ups
Experience within any of the following would be particularly useful:
- Telesales
- Recruitment
- Estate agency
- Lettings
- Property management
- Facilities management
- Commercial cleaning
- Construction
- Account management
- Business development
- Customer service
Monday to Friday
10:00am–2:00pm
20 hours per week
The role has specifically been designed around school hours and may therefore be ideal for a parent looking to return to work or someone seeking a professional part\-time position.
There are no evening or weekend working requirements.
Salary \& Commission
£14\.00\-£15\.00 per hour
Approximately £15,600 basic salary per year, based on 20 hours per week.
In addition to the basic salary, the position includes an uncapped commission scheme rewarding you for bringing new customers and revenue into the business.
Commission will be paid for successful new accounts and business generated.
The more successful you are at developing LMS's customer base, the more you can earn.
Full details of the commission structure will be discussed during the interview process.
What Success Looks Like
The successful candidate will spend their working day actively developing new business.
Typical activities will include:
- Approximately 25–35 targeted outbound calls per day
- Speaking with potential decision\-makers
- Developing a pipeline of future customers
- Generating quotation opportunities
- Arranging meetings and site visits
- Winning new commercial accounts
- Finding immediate maintenance jobs
- Following up opportunities until a decision is made
Opportunity to Grow
LMS is a new business and this is an opportunity to join us at an early stage.
As the company grows, there will be opportunities for the position to develop.
For the right person, this could eventually progress into a larger:
Business Development / Account Management position
with increased hours, responsibility and earning potential.
You will be joining at the beginning and will have the opportunity to play an important part in building the company's customer base.
Why Join LMS?
- Monday–Friday school hours
- 10am–2pm working day
- No evenings
- No weekends
- £14\-£15 per hour basic pay
- Uncapped commission
- Professional B2B sales role
- Opportunity to build long\-term customer relationships
- Join a new company at an early stage
- Genuine opportunity for the role to grow
- Friendly, small\-business environment
If you are confident on the telephone, enjoy speaking with people and like the idea of helping build a new local business, we would love to hear from you.
Please apply with your CV and a short introduction explaining why you think this position would suit you.
Job Type: Part\-time, Permanent
Pay: From £14\.00\-£15\.00 per hour \+ commission
Expected hours: 20 per week
Schedule:
Monday to Friday
10:00am–2:00pm
No weekends
Supplemental pay:
Commission pay
Performance bonuses
Pay: £14\.00\-£15\.00 per hour
Expected hours: 20\.0 per week
Benefits:
- Casual dress
- Free parking
- On\-site parking
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