Business Co-ordinator

PHL have an exciting opportunity for an Business Co\-ordinator to join the team working 35Hrs per week on a permanent basis.

As a Business Co\-ordinator, you will work as an integral part of an existing team and play a pivotal role in ensuring smooth service delivery. Supporting the company’s strategic direction.

Your main responsibilities will be:

• Communicate effectively within the Business Co\-ordination team


• Work closely with the Account Management team, internal teams, clients, and healthcare professionals (HCPs) to ensure seamless service delivery.


• Maintain a database of Health Care professionals, updating relevant information when required.


• Establish and maintain effective relationships with clients and healthcare professionals via email, telephone and Teams meetings


• Carry out the operational requirement of all Client contracts


• Coordinate, arrange, implement and maintain rotas to ensure client requests are fulfilled to the highest standard


• Arrange travel and accommodation for healthcare professionals throughout the UK.


• Assist with any support a Client or Health Care Professional may require within each contract


• Complete weekly client invoices and process weekly health care professional weekly payments


• Actively contribute to any quality challenges and learnings within the BC team and wider PHL Synaptik team


• Comply with all in\-house policies and procedures and team KPIs.


• Perform additional administration tasks as required.

• Strong administration experience


• Background within healthcare advantageous, but not essential


• Excellent Organisational skills


• Process oriented


• Ability to manage and prioritise own workload.


• A high level of attention to detail and accuracy


• Ability to communicate effectively and professionally


• The ability to use initiative in a proactive manner.


• Approach teamwork respectfully and with a positive attitude.


• Ability to be adaptable and overcome challenges.

Work Location: In person

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