Business Analyst Mobile Application Consultant

Mission Overview:

As a Business Analyst, you will be engaged in a consultancy mission at a client site, representing Keystone Solutions. You will work within the Business Solutions department, reporting to the Manager Build \& Transform. The primary mission of the department is to ensure internal performance by providing quality IT solutions. We develop, operate, and maintain a wide range of internal IT solutions, including SAP, document management systems like Documentum or OpenText, case management solutions, the intranet, and the mobile application for the client, as well as the website. We propose and develop a strategic vision for the digital evolution of the client's internal performance.

You will join the Build \& Transform team, responsible for analyzing, preparing, and executing projects within the department. In the context of a complete overhaul of the client's mobile application, we are looking for a Business Analyst capable of ensuring the link between:

• business needs,


• user experience (UX),


• design teams,


• and development teams.

The role is central in structuring user journeys, transforming needs into actionable specifications, and ensuring coherence between business journeys, UX/UI screens, and the development backlog.

Key Responsibilities:

The Business Analyst will be responsible for:

• defining and structuring User Journeys,


• transforming business needs into detailed journeys,


• identifying necessary features,


• managing nominal cases and edge cases,


• structuring User Stories and Acceptance Criteria,


• preparing elements necessary for UX/UI work,


• ensuring traceability between business needs, UX, and delivery.

They act as a pivot between:

• business,


• UX/UI,


• architecture,


• development,


• QA,


• and project management.

Final Objective of the Role:

Ensure that:

• business needs are accurately translated,


• user journeys are coherent,


• screens are exhaustively defined,


• UX/UI teams have a clear framework,


• and development teams can implement without ambiguity.

Main Responsibilities:

• Business Analysis \& Functional Framing: Gather business and user needs, challenge requests to clarify real objectives, structure user journeys, identify pain points and complex cases, prioritize needs with the Product Owner and PM.


• User Journey Structuring: Define end\-to\-end user journeys, break down journeys into detailed steps, identify variants, exceptions, error cases, offline scenarios, real\-time dependencies, accessibility needs (PMR), and ensure complete coverage of critical journeys.


• Transformation Journey Features Screens Stories: The BA must structure and maintain complete traceability: User Journey Features Screens User Stories Acceptance Criteria.


• UX/UI Preparation: The BA prepares elements necessary for designers' work: defining screen layouts, describing functional behaviors, defining states: loading, error, empty, offline, edge cases. The BA works closely with UX/UI Designers to ensure journey coherence.


• Backlog Management: Write Epics and User Stories, define Acceptance Criteria, structure dependencies, prepare refinements, maintain a clear and actionable backlog.


• Delivery Coordination: Collaborate with technical teams to clarify expected behaviors, participate in UX/UI workshops, participate in Agile refinements, support QA/UAT teams.


• Documentation \& Governance: Maintain functional documentation in Confluence, structure functional repositories, ensure document coherence, and ensure traceability between needs, journeys, screens, stories, and tests.

Expected Deliverables:

The Business Analyst is expected to produce:

• detailed User Journeys,


• functional mapping,


• Screen Inventory,


• functional Wireflows,


• Epics,


• User Stories,


• Acceptance Criteria,


• Confluence documentation,


• support for UAT scenarios,


• traceability matrices.

Soft Skills Required:

• Structuring \& rigor,


• Strong organizational skills,


• Ability to structure complex issues,


• High attention to detail,


• Strong documentation rigor,


• Communication skills,


• Ability to engage with: business, UX, developers, management, suppliers,


• Ability to simplify complex topics,


• Analytical mindset,


• Strong analytical skills,


• Proactive identification of inconsistencies,


• Systemic vision,


• Collaboration skills,


• Ability to work in cross\-functional environments,


• Facilitation of workshops,


• Team spirit,


• Solution orientation,


• Pragmatic approach,


• Ability to propose concrete solutions,


• User and delivery orientation.

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today .

Duration: As soon as possible \- 31/12/2027 16 months • (full time)

Skills required:

• Business Analyst Digital \- Level: Expert \- Most recent: Any time


• Confluence \- Level: Advanced \- Most recent: Any time


• Draw.io \- Level: Advanced \- Most recent: Any time


• Gestion des edge cases et scénarios critique \- Level: Advanced \- Most recent: Any time


• Méthodologies Agile / Scrum \- Level: Expert \- Most recent: Any time


• projets mobiles complexes \- Level: Expert \- Most recent: Any time


• Rédaction fonctionnelle \- Level: Expert \- Most recent: Any time


• Screen Mapping \- Level: Advanced \- Most recent: Any time


• Structuration de backlogs complexe \- Level: Expert \- Most recent: Any time


• User Journeys \- Level: Advanced \- Most recent: Any time


• User Stories \- Level: Advanced \- Most recent: Any time


• Wireflows \- Level: Advanced \- Most recent: Any time

Language requirements:

Dutch or French

Level Native or bilingual proficiency

English

Level Professional working proficiency

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