Business Analyst

Salary: £40\-45,000
London, St Pauls, 2\-3 days a week

Mintel is looking for a Business Analyst to join our Business Transformation team. The Business Analyst will be supporting the delivery of strategic programmes by mapping processes, analysing operational data, and translating business needs into actionable insights. This role provides the evidence base that drives decisions on AI enablement, process improvement, and technology adoption across our global teams.

What You'll Do

Process Analysis \& Mapping

• Document current\-state workflows and identify inefficiencies.


• Analyse business operations to uncover gaps and opportunities for improvement, producing clear and actionable recommendations.

• Gather and document requirements for process and technology improvements, synthesising qualitative input from business leaders into clear analysis.

• Quantify transformation opportunities \- including time savings, cost implications, and efficiency gains \- to support programme prioritisation and Board reporting.


• Build the evidence base for investment decisions related to AI tools, process redesign, and technology change.

• Document business requirements.


• Develop process and future\-state workflows and propose solutions that align with business goals.


• Define success criteria and acceptance conditions, bridging between affected business teams and implementation partners or IT.

• Prepare clear, accurate materials for leadership reviews, ensuring progress, risks, and outcomes are effectively communicated.


• Support testing and validation of new systems or processes, including user acceptance testing and post\-implementation reviews.

Essential

• 2\+ years proven experience in a business analysis or process improvement role, ideally within a transformation, change management, or technology programme.


• Strong process mapping skills, with the ability to run meetings and structured conversations to extract and document workflow detail.


• Ability to turn qualitative, ambiguous input into clean, structured analysis and well\-reasoned recommendations.


• Experience supporting business case development and translating operational data into financial or strategic terms.


• Excellent communication skills, with confidence engaging senior stakeholders and presenting findings clearly.


• Proficiency with Microsoft 365 tools, including Excel and PowerPoint.


• Degree\-level education or equivalent professional experience.

• Familiarity with AI enablement, automation concepts, or digital transformation.


• Experience with process and analysis tools such as Visio, Miro, or Power BI.


• BCS, Agile BA, or equivalent professional certification.

• Generous holiday allowance with the opportunity to buy additional holiday.


• Approach to personal development where we encourage individuals to grow and share what they've learned.


• Flexible start times and end times.


• Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, and Mintel Gives).


• Additional one day off to celebrate your birthday.


• Giving back is part of our culture with this in mind, Mintel gives employees 2 days' leave per year to join local volunteering activities organised by our Mintel Gives (where applicable).


• Frequent social events, both within the department and across the company.


• Blend of home and office working (2\-3 days in the office).

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