Brand Awareness Cold Outreach Telecaller

Accountabilities

• Conduct outbound cold calls to curated prospect lists to introduce the free learning community and create awareness of available experiences.


• Clearly communicate upcoming educational events and competitions, including baking, cooking, Yoga, Spell Bee, Chess, Math, and other community activities.


• Build rapport with prospects through engaging, professional, and meaningful conversations that encourage interest and participation.


• Answer basic questions about available events and provide prospects with accurate and relevant information.


• Identify levels of interest, capture customer feedback and responses, and maintain accurate records in the relevant system.


• Follow up with interested prospects to encourage participation and support engagement with upcoming events.


• Work closely with the marketing team to refine outreach messaging, improve call effectiveness, and identify opportunities to strengthen engagement strategies.


• Meet agreed daily and weekly call targets while contributing to broader community awareness and engagement goals.

• Excellent verbal communication skills in English, with additional language skills considered an advantage.


• Previous experience in telemarketing, sales, customer service, community outreach, or a similar customer-facing role is preferred but not mandatory.


• A confident, persuasive, and professional communication style with the ability to engage prospects effectively over the phone.


• Strong listening and interpersonal skills, with the ability to understand prospect needs and respond appropriately.


• Ability to handle rejection, objections, and challenging conversations positively and professionally.


• Genuine interest in education, learning, online communities, and community-building initiatives.


• Strong self-motivation and the ability to work independently with minimal supervision in a remote environment.


• Good organizational skills and the ability to manage outreach activity, follow-ups, and call targets consistently.


• Familiarity with customer relationship management (CRM) platforms or call-logging software is an advantage.

• Fully remote position with flexible working hours.


• Opportunity to contribute to a growing global education and learning community.


• Practical experience developing communication, sales, outreach, and marketing skills.


• Performance-based incentives tied to results and engagement.


• Opportunities for professional growth as outreach and community engagement responsibilities develop.


• Opportunity to promote accessible learning experiences and connect people with educational and community activities.

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