Bookings Admin - Stanford - Up to £30k

Bookings Administrator

Full-Time | Permanent

Salary: £25,000 - £30,000 DOE
Hours: Monday - Friday | 08:30 - 17:30

A well-established and fast-paced business is currently seeking an organised and proactive Bookings Administrator to join their operations and administration team.

This is an excellent opportunity for someone with strong administrative and customer service skills who enjoys working in a busy environment and can manage multiple priorities efficiently.

Main Duties & Responsibilities • Monitoring shared inboxes and ensuring all emails and customer queries are responded to within agreed timeframes

• Carrying out daily administration and operational support tasks


• Completing next-day checks and ensuring all booking information is accurate and up to date


• Chasing outstanding or missing information from customers and internal departments


• Liaising with customers by telephone and email in a professional and efficient manner


• Supporting the wider operations and customer service teams with day-to-day coordination tasks


• Assisting with booking confirmations, rate checking, job processing, and invoicing


• Ensuring all internal systems are updated accurately with relevant information


• Performing general administration duties including data entry, filing, arranging meetings, and answering incoming calls


• Escalating and reporting any IT or system-related issues to the relevant support teams


• Providing support and holiday cover for colleagues where required


• Working closely with other departments to ensure smooth day-to-day operations and high levels of customer service

Skills & Experience Required • Previous administration, bookings, customer service, or operations experience

• Strong IT skills including Microsoft Office and Excel


• Excellent written and verbal communication skills


• High level of attention to detail and accuracy


• Strong organisational and time management skills


• Ability to work effectively under pressure and prioritise workload


• Positive attitude with willingness to learn new systems and processes


• Reliable with good attendance and punctuality

Desirable • Full UK driving licence due to location

What’s on Offer • Up to £30,000 per annum

• Monday to Friday, 08:30 - 17:30


• 28 days annual leave

If you are looking for your next administration opportunity and enjoy working within a busy team environment, we would like to hear from you.

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