via reed · 29 May 2026 ·8 days ago

Billing Team Leader

Hays Specialist Recruitment Limited
Middlesbrough Full-time
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Your new company


Due to restructuring, this prestigious logistics group has a number of new permanent opportunities across the finance function. Including a need for an experienced Billing Team Leader to join them.


Your new role


The Billing Team Leader supports the accurate, timely and compliant operation of the Group's billing activities within Accounts Receivable. The role provides daily supervision of billing workflows, acts as the primary escalation point for Billing Assistants, and ensures all billing outputs meet the highest standards of accuracy and control. The Billing Team Leader supports the AR Manager in delivering a reliable and well-governed billing process and provides operational cover for the AR Manager when required.


Summary of Main Responsibilities

  • Oversee daily billing activity across all billing types, including standard invoices, recurring/milestone billing, usage-based billing, credit notes, adjustments and AutoInvoice processing.

  • Allocate and monitor workloads across the Billing Assistants to ensure accurate and timely completion of all tasks.

  • Act as first-line escalation point for complex billing issues, pricing errors, customer account anomalies, adjustment approvals, and billing exceptions.

  • Oversee review and preparation of customer master data updates, ensuring correct routing for approvals.

  • Ensure adherence to billing procedures, approval hierarchies and internal controls.

  • Champion a strong accuracy culture, ensuring invoices, credit notes, adjustments and journals are created correctly the first time.

  • Monitor error trends and exceptions, escalating systemic issues and recurring defects to the AR Manager.

  • Support month-end completeness checks, reconciliations and billing accuracy commentary.

  • Provide operational cover for the AR Manager as required.


What you'll need to succeed
  • Strong end-to-end billing process knowledge.

  • Understanding of pricing, billing rules and contract terms.

  • Strong Oracle Fusion Receivables and Excel capability.

  • Experience coordinating or supervising billing tasks.

  • Ability to critically review outputs and drive accuracy.

  • Highly organised with strong attention to detail.

  • Positive, proactive problem solver.

  • Calm under pressure and able to manage deadlines.

  • Committed to continuous improvement and accuracy.

What you'll get in return
An attractive salary and benefits package along with hybrid working.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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