B2B Marketing Operations Coordinator
Rakuten International
London
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We are seeking a highly organized Operations Coordinator to provide critical support across our B2B Marketing ecosystem. This role is divided into two core pillars: Content Operations (40%), where you will manage the day\-to\-day health of our internal marketing hub, and Logistics Support (60%), where you will assist lead stakeholders in the seamless execution of global external conferences and internal brand events.
This is an early\-career role designed for a professional with 1–3 years of experience who has a foundational understanding of corporate environments and thrives on process\-driven execution.
Requirements
- 2\+ years in a corporate or agency environment (Marketing, Ops, or Admin experience preferred).
- Proven ability to manage deadlines, navigate internal stakeholder hierarchies, and communicate professionally with external vendors.
- You are confident to use and leverage AI to level\-up your work and faster processes.
- Experience managing multiple workstreams (e.g., balancing admin tasks with event deadlines).
- CMS/Platform Familiarity: Comfortable managing the back\-end of a content site or
- internal hub (experience with G\-Suite or similar systems).
- Spreadsheet Mastery: Advanced skills in Excel/Google Sheets (vlookups, data cleaning, and formatting) are essential.
- Clear, professional writing skills for managing vendor relationships and internal stakeholder updates.
- Ability to pivot between the "quiet" work of content auditing and the "fast\-paced" nature of event support.
Marketing Hub \& Content Operations:
- Site Maintenance: Manage the daily "upkeep" of the Sales Enablement Hub, ensuring all links, folders, and assets are functioning and correctly categorized.
- Content Lifecycle Management: Conduct regular audits of the hub to identify outdated materials; coordinate with content owners to ensure assets are refreshed or archived.
- Asset Support: Assist in the uploading and tagging of new marketing collateral (whitepapers, case studies, one\-pagers) to ensure high searchability for the sales team.
- Deck Customization: Perform "light" edits to pitch decks, including data updates, localized text swaps, and branding touch\-ups to support immediate sales needs.
- External Support: Provide operational assistance to the External Events Lead for major industry conferences (e.g., managing rooming lists, delegate registration, and pass allocations).
- Internal Support: Assist the Internal Brand Lead with logistics for partner events, ensuring attendee data is accurate and communication flows are maintained.
- Vendor Liaison: Act as the administrative point of contact for event agencies, ensuring all necessary documentation and briefs are shared on time.
- Onboarding: Facilitate the vendor setup process by managing invitations and registrations within our procurement platform.
- Financial Tracking: Verify vendor status against historical budgets to ensure accurate financial reporting and prevent processing delays.
- Documentation: Maintain our Global Events calendar and tasks, ensuring real\-time accuracy of budget approvals, payment statuses, and project timelines.
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