B2B Account Manager & Business Development Officer (Full Time- Maternity Leave Cover)

About the Role

Cork English Academy is an established, ACELS\-accredited adult English language school located in the heart of Cork City. We offer a collaborative and welcoming work environment with a strong focus on client service and international engagement.

We are currently seeking a Business Development Officer to join our team on a Specific Purpose Contract to cover maternity leave. This role is for an inital period of 6 months but may be extended as required.

The successful candidate will be responsible for reviewing current relationships with our international network of third\-party agents, identifying new markets and partnerships and ensuring a high level of client satisfaction, and contributing to the development and implementation of sales strategies to drive continued business growth.

This is a client\-facing, cross\-functional role that supports both retention and expansion within the Adult English Language Teaching (ELT) market.

Key Responsibilities

Business Development

Market Expansion

• Analyse market trends and customer needs to identify opportunities for growth.


• Actively contribute to identifying and developing new markets in alignment with the school’s global sales strategy.

• Review and assess performance of existing partnerships


• Maintain and update partnership agreements and contact details

• Create and manage agent newsletters and email campaigns using Mailchimp.


• Keep agents informed of new campaigns, promotions, and important updates.


• Regularly segment and update mailing lists to ensure targeted communications.

• Set up new partners in the CRM system and provide online onboarding training.


• Welcome new partners with in\-person presentations and school visits where possible.


• Support agents in becoming familiar with the school, services, and booking processes.


• Reach out to existing parters to offer training for new staff/refresher training for existing staff

• Maintain in\-depth knowledge of the school’s programmes, courses, and accommodation options.


• Stay up to date with trends in the ELT industry and competitor offerings.

• Monitor and analyse regional sales performance and conversion metrics.


• Produce regular activity reports and sales updates to inform strategy.


• Use data insights to support continuous improvement and client retention.

• Contribute to the execution of the school’s current B2B sales strategy.


• Assist in achieving agreed revenue targets across key agent markets.

• Proven experience in a similar role in the ELT sector is essentail.


• Strong communication and interpersonal skills, with a customer\-service mindset.


• Strategic thinker with the ability to analyse data and make informed decisions.


• Excellent organisational and time\-management skills with a high attention to detail.


• Cross\-cultural awareness and the ability to engage effectively with diverse international partners.


• Proficiency in Microsoft Office, CRM software, and Mailchimp (or similar newsletter/email tools).

Ability to commute/relocate:

• Cork, County Cork: reliably commute or plan to relocate before starting work (required)

• Fluent English (required)

• Ireland (required)

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