Automatic Door Engineer- Swindon
ACS Performance
Swindon
Full-time
GBP 29,000 – 40,000
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Automatic Door Engineer- SwindonService Engineer We are seeking an experienced and motivated Service Engineer to join a growing field service team. The successful candidate will be responsible for visiting customer sites to carry out planned preventative maintenance, reactive repairs, upgrades, and servicing activities across a range of automatic door systems and associated equipment.
This role requires a proactive individual with strong fault-finding skills who can diagnose issues methodically and deliver excellent customer service at all times.
Key Responsibilities • Carry out planned preventative maintenance (PPM), reactive callouts, and modernization/upgrades.
- Diagnose and resolve mechanical and electrical faults efficiently.
- Provide technical support to customers and colleagues.
- Conduct door safety inspections and investigate incidents or customer complaints.
- Recommend upgrades, preventative replacements, and service solutions to customers.
- Participate in an out-of-hours rota and offer flexibility with working hours where required.
- Ensure all work is completed in line with health, safety, quality, and compliance standards.
- Maintain accurate records using tablets and service paperwork systems.
- Manage company vehicle, stock, tools, PPE, and uniform responsibly.
- Follow all on-site customer procedures and safety requirements.
- Work collaboratively as part of a wider engineering team.
- Strong mechanical and/or electrical knowledge.
- Ability to diagnose faults using a logical and systematic approach.
- Excellent communication and organisational skills.
- Customer-focused attitude with a willingness to go the extra mile.
- Flexible approach to call-outs, overtime, and weekend work.
- CSCS Card.
- NVQ in Door Systems and Repair or similar qualification.
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