Associate Manager, Partner Integrations

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&amp;e=22630&amp;t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&amp;utm_ptz=EST&amp;utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2>
<p>On the Merchant Strategy &amp; Operations team, our mission is to have best-in-class restaurant selection, build modern services for our merchants to grow their business, and help our partners operate. Our Partner Integrations team works with both restaurants and the technology platforms that serve them to integrate with DoorDash. Our New Bets pod focuses on powering DoorDash’s first party Commerce Platform suite— driving seamless integrations across POS systems, middleware platforms, loyalty programs, and gift card providers that bring DoorDash Online Ordering to life for our restaurant partners.</p>
<h2><strong>About the Role</strong></h2>
<p>DoorDash is looking for an Associate Manager, Partner Integrations who will own and scale integrations supporting our first party digital ordering platform. You will report to a Manager on the Partner Integrations team, and be responsible for leading integrations across POS, middleware, loyalty, and gift card platforms that power DoorDash Online Ordering. Internally, you’ll strategize with cross-functional DoorDash teams to build and operate world-class integrations. Externally, you’ll serve as the face of DoorDash’s integrations team for our platform partners.</p>
<p>As an Associate Manager, you will help implement and maintain integrations with our restaurant partners and technology providers to drive growth and quality on DoorDash’s first party channels. You’ll be responsible for key launches, operational metrics and process improvement from strategy to execution, joining other company leaders at the forefront of DoorDash’s fastest-growing business lines.</p>
<h2><strong>You’re excited about this opportunity because you will…</strong></h2>
<ul>
<li><strong>Serve as the voice of DoorDash</strong> in managing external relationships with our integration partners, leading implementation and process improvement</li>
<li><strong>Own the success of our first party</strong> digital ordering integrations across POS, middleware, loyalty, and gift card platforms</li>
<li><strong>Partner with product and engineering</strong> to discover &amp; drive opportunities for operational and product improvement using data analysis and merchant insights</li>
<li><strong>Help define the integration roadmap</strong> and strategy in collaboration with other product and operations owners</li>
<li><strong>Join a unique growth opportunity</strong> within DoorDash — you will work on multiple parts of the business and develop your skillset alongside world-class leaders</li>
</ul>
<h2><strong>We’re excited about you because…</strong></h2>
<ul>
<li><strong>You’re a problem solver</strong> - You like being presented with difficult problems, getting into the weeds to triage for root cause, &amp; coming up with a plan</li>
<li><strong>You’re a relationship-builder</strong> – You can influence and motivate people at all levels across a variety of job functions, both internally &amp; externally</li>
<li><strong>You are detail-oriented</strong> – You are process driven &amp; highly organized, with a passion for capturing all details in a way that is understandable to both business and tech stakeholders</li>
<li><strong>You’re a project manager</strong> - You have strong project &amp; program management skills with a demonstrated ability to manage numerous projects at once</li>
<li><strong>You are analytical</strong> – You are able to interpret complex data and synthesize it into business insights that drive product prioritization</li>
<li><strong>You are a self starter</strong> - You have a proactive attitude and are willing to take the first step when it comes to identifying and implementing opportunities for improvement</li>
</ul>
<h3><strong>Qualifications</strong></h3>
<ul>
<li>4+ years of experience leading integrations, with experience translating technical concepts to business solutions and building/implementing integrations, within roles such as but not limited to: startup/restaurant tech/software/systems strategy &amp; operations, solutions architecture, solutions engineering, technical program management</li>
<li>Demonstrated technical experience with APIs and webhooks</li>
<li>Proven track record of leading high-visibility initiatives, working both cross-functionally and externally to achieve goals, and succeeding in a team environment</li>
<li>Hands-on working SQL experience to analyze complex problems and troubleshoot issues independently</li>
<li>Excellent written and verbal communication skills</li>
<li>Familiarity with AI tools is a plus; fluency is not required, but you will be expected to develop and leverage AI skills in the role as we build AI-powered workflows across our operations</li>
<li>Bachelor’s degree required</li>
</ul>
<p><br>We expect this position to be filled by 7/29/26.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 32px;"><strong>Compensation</strong></span></p>
<p>The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.</p>
<p>In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.</p>
<p>DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.</p>
<p>To learn more about our benefits, visit our careers page <a href="https://careers.doordash.com/">here</a>.</p>
<p>See below for paid time off details:</p>
<ul>
<li><strong>For salaried roles:</strong> flexible paid time off/vacation, plus 80 hours of paid sick time per year.</li>
<li><strong>For hourly roles:</strong> vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).</li>
</ul></div><div class="title">The national base pay range for this position within the United States, including Illinois and Colorado.</div><div class="pay-range"><span>$105,400</span><span class="divider">&mdash;</span><span>$155,000 USD</span></div></div></div><div class="content-conclusion"><h2>About DoorDash</h2>
<p>At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br><br>DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.</p>
<h2>Our Commitment to Diversity and Inclusion</h2>
<p>We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.</p>
<p>Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.</p>
<p>Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will c

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