Associate Digital Project Manager, EMEA Merchandise & Accessories

What to Expect
Tesla is seeking a Associate Digital Project Manager to join the Merchandise and Accessories team in EMEA and focus on our ecommerce operation. The team is focused on driving business growth and profitability by running a lean, sustainable and efficient operation with a compelling and engaging product range.

Within this role you will be focusing on maintaining the EMEA Shop.Tesla catalogues via our in\-house developed backend system and optimizing the customer shopping experience, making sure the customer experience is top notch at all times.

What You'll Do

• Resolve issues that arise from the ordering process and function as the main internal point of contact for other teams


• Work together with the e\-commerce support team to solve problems and conduct root cause analysis


• Identify recurring issues and translate these into process, system, and/or product improvements


• Lead the launch of products on Shop.Tesla by making sure all required information is collected, delivered on time, and correctly entered in all necessary systems to ensure a successful launch


• Ensure all product information on Shop.Tesla is up to date at all times for all markets by making all adjustments to product titles, product descriptions, and product pricing


• Continuously optimize the Shop.Tesla home and category pages to ensure the highest conversion rate possible


• Maintain product availability online by managing inventory to ensure our customers can always order all products


• Report progress on a weekly basis on issues that occurred, identified improvements, changes made, and product availability using data

What You'll Bring

• Experience in an operations or process\-oriented role


• Background in supply chain, logistics, or business administration preferred


• Ability to prioritize and move work forward against launch and inventory timelines


• Strong organization, with accurate tracking of catalogue, inventory, and launch data


• Comfort learning new tools and processes quickly in a fast\-paced environment


• Fluency in English for day\-to\-day work with cross\-market catalogue, logistics, and internal stakeholders

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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