Assistant Store Manager Luxury retail

Job Summary
We are seeking a dynamic and experienced Assistant Store Manager to join our luxury retail team. The ideal candidate will possess strong leadership qualities, exceptional organisational skills, and a passion for delivering outstanding customer service. This role offers an exciting opportunity to work within a prestigious environment, supporting store operations and contributing to the overall success of the brand. The Assistant Store Manager will be responsible for assisting the Store Manager in daily management tasks, supervising staff, and ensuring the highest standards of service are maintained at all times.

Responsibilities

• Support the Store Manager in overseeing daily store operations, ensuring smooth and efficient functioning.


• Lead, motivate, and supervise sales associates to achieve sales targets and deliver excellent customer experiences.


• Assist with recruitment, training, and development of team members to foster a high\-performance environment.


• Maintain visual merchandising standards in line with brand guidelines to optimise sales opportunities.


• Manage stock levels, organise inventory checks, and coordinate stock replenishment activities.


• Handle customer enquiries and complaints professionally, ensuring customer satisfaction is prioritised.


• Monitor sales performance and prepare reports for management review.


• Ensure compliance with health and safety regulations and company policies at all times.


• Support promotional activities and events within the store to enhance brand visibility.

• Multilingual or bilingual abilities are highly desirable to serve our diverse clientele effectively.


• Proven management experience within luxury retail or similar high\-end environments.


• Demonstrated supervising experience with strong team management skills.


• Excellent leadership qualities with the ability to motivate and inspire staff.


• Strong communication skills, both verbal and written, with impeccable phone etiquette.


• Proficiency in retail management systems, merchandising techniques, and administrative tasks.


• Organisational skills with the ability to prioritise tasks efficiently and manage time effectively.


• Experience in sales management with a focus on achieving targets and driving revenue growth.


• Ability to handle multiple responsibilities simultaneously while maintaining attention to detail. This role offers an engaging environment where professionalism, organisation, and customer focus are paramount. We welcome candidates who are passionate about luxury retail and committed to delivering exceptional service standards.

Benefits:

• Company pension


• Employee discount


• Sick pay


• Store discount

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