Assistant Restaurant Manager

Cave Hotel stands out from the crowd. Why? Because we like to challenge the conventional. We cherish and nurture the people we work with, which in turn, contributes to the warm and inviting experience our guests enjoy.

Our 2 Rosette restaurant is looking for passionate staff who want to progress within the industry and join us to take the Firepit to achieve great things and be the talking point of Kent!

This role offers a competitive hourly rate of £14, plus Tronc (service charge). Based on a full\-time 40\-hour week, this brings total earnings to approximately £37,120 per year.

Your role and responsibilities:

• Support the Restaurant Manager with the running of the restaurant


• Respond efficiently and accurately to customer complaints when required.


• Daily updates / comms with line manager


• Follow company H\&S procedures. Add cases to Riskproof when necessary.


• Organize and plan rotas on fourth in absence of Restaurant Manager.


• Support the Restaurant Manager in handling staff issues in line with company policies and procedures / managing holiday requests / absences / performance management / employee relations.


• Assist in motivating and training the team.


• Work alongside line manager to manage and maintain restaurant’s good image and suggest ways to improve it.


• Cash handling \- cashing up / restocking change bag


• Manage all F\&B and day\-to\-day operations in absence of Restaurant Manager (Plan the evening ahead, daily briefings with staff, control covering of shifts in absences)


• Provide operational support where needed, to include all aspects of serving and bar.


• Work alongside other HOD’s and support where needed.


• Create a positive work environment.


• Ensuring compliance with licencing, hygiene and H\&S


• Strong communication with kitchen passing on all comms to FOH team


• Ensure and encourage staff to work well to good time management providing exceptional service at all times


• Attend Ops and Function meetings if Restaurant Manager is unable


• Coordinate with internal departments (ie Kitchen, Sales, F\&B) to ensure seamless execution of event timelines and schedules.

The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

Why work for us?

• Our Team \- we know it sounds cliché but we really are a friendly, passionate bunch who support each other and know how to have fun!


• The Company is consistently looking to evolve and expand, offering plenty of personal and professional development opportunities.


• Highly competitive service charge performing similarly to London hotels. That's extra bonus money each month!


• Working with some of the best suppliers/partners within the hospitality/leisure industry including; Hospitality Action, The Burnt Chef Project and many more.


• 50% discount when dining at any of our restaurants for you and up to 3 guests.


• ‘Mates Rates’ for your friends and family to enjoy discounted stays at the Cave.


• An over\-night guest experience stay for you and a friend.


• Free meal on duty.


• Volunteer day opportunities.


• Golf discounts at any of our golf courses.


• Free parking on\-site.

Job Types: Full\-time, Permanent

Pay: Up to £14\.00 per hour

Benefits:

• Company pension


• Discounted or free food


• Employee assistance programme


• Employee discount


• Free parking


• On\-site parking

Experience:

• Hospitality: 2 years (preferred)

Work Location: In person

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