Assistant Restaurant Manager (must be eligible to work in the UK)

• Full\-time


• Department: Restauration Staff


• Compensation: GBP 30,000 \- GBP 30,500 \- yearly

Relais \& Chateau at Thornbury Castle are seeking a Assistant Restaurant Manager to join our hard working and professional Food \& Beverage Team. You will be working in a unique and beautifully restored Castle and be someone who has the passion to deliver truly memorable and impressive 5\* experiences for our guests.

About Us

Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi\-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award\-winning restaurant, bar and two unique meeting and conference spaces.

Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.

Job Description
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• Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.


• Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people).


• Take accountability for all F\&B operations in the absence of the F\&B Operations Manager.


• Service experience at 2/3 rosette level.


• Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard.


• Answer all queries about the menu, including the drinks menu, and make suggestions.


• Take ownership of guests’ requirements and food allergies.


• Handle guest queries and complaints in a professional, calm and positive manner.


• Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.


• Assist the F\&B Operations Manager with rotas, recruitment and staff management within the department.


• Supervise work in the department at all levels.


• Develop and train new and existing staff on hotel standards and procedures.


• Make sure the financial and HR procedures are in place and maintained in the department.


• 30000/year \+ Additional share of the service charge and tips paid every month (approx. 2\-3K per year).

• Eligible to work in the UK. No visa sponsorship required.


• Previous experience working in a Relais \& Châteaux property or AA Rosette\-awarded restaurant is highly desirable.


• Strong knowledge of classic cocktails, wines, and spirits, with a relevant professional qualification preferred.


• Impeccable personal presentation and a professional, polished appearance.


• A dedicated team player with excellent communication and interpersonal skills.


• Calm, composed, and mature under pressure, with a positive and proactive attitude.


• A genuine passion for hospitality, with enthusiasm and flair for delivering exceptional guest experiences.


• Driven, ambitious, and committed to achieving excellence at the highest level of the industry.

• 28 days holiday including bank holidays


• An additional paid day off on your birthday


• Complimentary stay at the Castle after 3 months’ probation period successfully passed


• Training programs via internal \& external professionals and access to online training facilities


• Staff and family rates on hotel accommodation and discounts on food and beverage


• Recognition programmes


• Uniform and meals provided whilst on duty and free parking

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