Assistant, Registrar's Office - Madrid (TEMPORARY)
Overview:
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Registrar's Office is looking for an Assistant to join its team!
Why IE University?
Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.
At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real\-world impact. Together, we create an environment where talent thrives, and ideas shape the future.
Our mission
We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.
Our Purpose
To foster positive change.
Values
- Cultivate the humanistic approach.
- Empower your entrepreneurial spirit
- Cherish the diversity of people, mind, and experience
- Drive innovation with a proactive mindset
Responsibilities:
Your role as an Assistant will involve:
- Be a support for the team during the 8 month contract.
- Handle enquiries and requests in an efficient, organized, and dynamic way.
- Manage a high volume of e\-mails and get back on time to student queries.
- Be responsible of individual planned projects.
- Take part in active group work within the department and with other departments in university projects.
- Liaise and coordinate with other departments (IT Department, Bachelor´s Offices, Planning, Admissions, Administration, International Mobility…) on a wide range of administrative issues.
- Collaborate with other IE University stakeholders to ensure a successful student experience.
- Manage and develop expertise in Atenea or similar Student Information Systems.
- Provide the Associate Director and General Secretary with the necessary support.
- Proactively manage the official enrolment process of students.
- Get familiar with Document Management Systems
- Assist in the preparation of reports.
To thrive in this role, you should possess the following qualifications:
- Bachelor´s Degree (Desirable).
- Able to manage multiple tasks simultaneously.
- Exhibits outstanding communication skills, strong teamwork, and customer service capability.
- Attention to detail and problem\-solving skill.
- Proficient in English and Spanish (written and oral).
- Good organizational and time management skills.
If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University.
*At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.*
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