Assistant Manager – Specialty Coffee, Natural Wine & Hybrid Hotel
Life at Kabannas
Situated just steps from London St Pancras, our new 240\-key Kabannas blends the soul of a hostel with the comfort of a hotel \- creating spaces where people connect, stories unfold and community thrives. Hospitality here is human: warm, welcoming, playful and proudly real.
Our Food \& Beverage space is the heart of Kabannas London. By day, we pour specialty coffee; by night, natural wines, paired with a small, carefully curated food menu. Think relaxed, social moments in the city, brought to life with weekly programming: live music, talks and intimate events where travellers, locals and teammates come together, connect and make something special.
We create places where you can be yourself, enjoy coming to work and feel part of something bigger than just a job.
As our journey begins, we're looking for an Assistant Manager start on 6th of July \- someone who leads with warmth, thrives on the energy of a new opening and is ready to shape the culture, the team and the Kabannas story from day one.
Your Part in the Kabannas Story
As Assistant Manager, you’ll lead, coach and support your teams, keeping operations running smoothly and ensuring our community vibe shines. Working closely with the General Manager, you'll guide performance, grow the team and keep communication seamless across departments.
Key responsibilities:
- Lead all Front and Back of House teams as the main point of contact alongside the GM
- Manage rotas, leave and absences together with the GM
- Ensure smooth task flow and handovers across departments
- Champion high service standards and memorable guest experiences
- Support the team's growth through regular 1:1s and goal setting
You’re all about people \- creating great moments, bringing energy to the room and making everyone feel at home. You take real ownership of your work, bring fresh ideas to the table and love getting stuck into projects that help Kabannas grow.
Ideally, you:
- Have leadership experience in hospitality (hotel background a bonus)
- Know how to inspire a team and build a genuinely great culture
- Have a passion for (or experience in) specialty coffee or natural wine
- Communicate openly, honestly and kindly
- Stay organised, adaptable and cool under pressure
- Care deeply about people creating memorable, personal service
Why Kabannas?
- A team\-first culture and some really good people around you
- Real development and career growth \- we're building something here, and we want you to grow with it
- Rewards, recognition and experiences that go beyond the day\-to\-day
- Free and discounted stays, plus generous food \& drink discounts, for you, your friends and your family (fair warning: you're about to become very popular)
- Your birthday off, on us
- Paid volunteering, enhanced family leave, health \& life cover
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