Assistant manager Live-in

Job Overview
We are seeking a dedicated and experienced Assistant Manager to join our team at the Dark Horse within our hospitality establishment. The successful candidate will play a vital role in overseeing daily operations, ensuring exceptional guest experiences, and supporting staff management. This position offers an opportunity to work in a dynamic environment where leadership, organisation, and excellent communication skills are essential. The role requires a proactive individual capable of managing multiple responsibilities while maintaining high standards of service.

Responsibilities

• Assist in supervising daily hotel operations to ensure smooth functioning and guest satisfaction


• Support the management team in coordinating staff schedules, training, and performance evaluations


• Provide exceptional guest services, addressing enquiries and resolving issues promptly and professionally


• Oversee human resources functions including recruitment, onboarding, and staff development programmes


• Maintain high standards of hospitality by ensuring cleanliness, safety, and compliance with company policies


• Manage administrative tasks such as reporting, inventory control, and liaising with suppliers


• Lead by example in delivering outstanding customer service and fostering a positive work environment


• Support the organisation of events or special functions hosted at the venue

Qualifications

• Proven supervising experience within the hospitality sector or pub/bar environment


• Strong leadership skills with the ability to motivate and manage a diverse team


• Multilingual or bilingual abilities are highly desirable to enhance guest interactions and team communication


• Experience in human resources management, guest services, or related fields preferred


• Excellent organisational skills with attention to detail and the ability to multitask effectively


• Previous experience in management; relevant hospitality background is a must


• Have a great knowledge of social media as you will be in charge of this

This role offers an engaging opportunity for a motivated professional eager to contribute to a vibrant hospitality setting while enjoying the benefits of a live\-in position. We value proactive individuals who thrive under pressure and are committed to delivering outstanding service.

Pay: £28,000\.00\-£30,000\.00 per year

Benefits:

• Employee discount

Work Location: In person

This listing is from indeed. View original listing ↗