Assistant General Manager

Job Overview

We are seeking a highly motivated and experienced Assistant General Manager to join our great team over at The Greenroom. The ideal candidate will possess strong leadership skills, a strong understanding of hospitality, and a passion for delivering exceptional guest service. This role involves overseeing daily operations, supervising staff, and ensuring the highest standards of quality are maintained. The Assistant General Manager will play a pivotal role in supporting the General Manager to create a welcoming environment and drive operational excellence from both the bar and kitchen. We are very much a neighbourhood social for the local residents of the town and are looking for an individual who buys into our ethos of guest facing service with a personalised approach.

Responsibilities

• Assist in managing daily operations, ensuring smooth service and a great product.


• Supervise and motivate team members, fostering a positive and productive working environment.


• Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene.


• Support in training the team on service procedures, and safety protocols.


• Manage reservations, seating arrangements, and coordinate our team to optimise customer experience.


• Handle guest enquiries and resolve any issues promptly to ensure guest satisfaction.


• Assist in inventory management, ordering supplies, and controlling costs effectively.


• Support the implementation of promotional activities and special events within the establishment.


• Uphold hospitality standards by maintaining professional conduct and appearance at all times.

Requirements

• Proven supervising experience within a high volume bar environment.


• Knowledge of food safety standards and best practices in food production.


• Experience in team management, leadership, and staff development.


• Familiarity with hospitality services including serving, barista duties, and bartending is advantageous.


• Excellent organisational skills with the ability to multitask efficiently under pressure.


• Exceptional communication skills with a focus on customer service excellence.


• A proactive approach to problem\-solving with strong attention to detail.

This role offers an exciting opportunity for a dedicated professional eager to contribute to a thriving hospitality establishment while further developing their managerial skills within a supportive environment.

Pay: £32,000\.00\-£34,350\.00 per year

Benefits:

• Discounted or free food


• Employee discount


• Health \& wellbeing programme


• Sick pay

Work Location: In person

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