Assistant Events Operations Manager

About The Role:

We are looking for an enthusiastic and highly organised Assistant Events Operations Manager to join our team. This role supports the Operations Manager with the operational delivery of a wide range of events including Weddings, Private Parties, Corporate Events and Funeral Receptions.

This is an exciting opportunity for someone with Hospitality and/or Events Management experience who enjoys leading teams and creating outstanding guest experiences.

Key Responsibilities:

Event Operational Delivery

• Lead Bar and Venue operations in the absence of the Operations Manager.


• Lead operational execution on event days.


• Coordinate Front of House Team Members to ensure efficient bar service, guest satisfaction and task completion.


• Make operational decisions during service, including staffing adjustments and task delegation/prioritisation.


• Liaise with clients, suppliers and security teams to ensure smooth event delivery.

• Support Front Of House Team Members with their daily duties through effective delegation and quality control to ensure operational standards are maintained.


• Monitor team performance during shifts, providing immediate feedback on service quality, speed, and customer interaction.


• Escalate performance or conduct issues to the Operations Manager and document concerns where appropriate.


• Contribute to performance reviews by providing feedback on team members’ strengths, areas for improvement, and behaviours observed during shifts.

• Assist the Operations Manager with the management of Bar Stock, including Stock Ordering, Stock Rotation, Stock Counts.


• Assist the Operations Manager to create rotas, and adjust staffing levels in real time to ensure that payroll costs remain on or below target.

• Ensure that Standard Operating Procedures (SOPs) are adhered to by the Front Of House Team Members.


• Ensure that all staff comply with Health, Safety and Licensing Regulations, and act as an on\-site authority for Health and Safety during events.


• Supporting the Operations Manager with internal Health and Safety management.

This role requires flexibility and varied availability across weekdays, evenings and weekends.

What We're Looking For:

• Previous experience in Hospitality and Bar Management.


• Experience leading a team.


• Excellent communication and organisational skills.


• Strong problem\-solving abilities and the confidence to make decisions under pressure.


• Flexible approach to working evenings, weekends, and event days.


• Personal Licence Holder.


• Experience managing Stock.


• Experience creating Rotas.


• Operational experience within event venues.

• Competitive hourly rate (dependent on experience).


• Flexible working hours (to suit business needs).


• Vibrant and supportive team.


• Opportunity to represent a prestigious, award\-winning venue.


• Employee discount.


• Free on\-site parking.


• Opportunity to progress within a growing events business.


• Varied and exciting role in a fast\-paced events environment.


• Be part of delivering memorable experiences for our clients and guests.

Benefits:

• Company pension


• Employee discount


• Free parking


• On\-site parking

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