Area Director

AREA DIRECTOR

• Rendall & Rittner • £Competitive, aligned to experience • Hybrid

ROLE OVERVIEW

We are looking for an Area Director to lead a high performing area of property management, with full accountability for client relationships, customer satisfaction and profitability.

You will oversee several teams across a defined geographic area, developing and growing the property portfolio while delivering against the core business KPIs.

ROLE EXPECTATIONS

This is a senior leadership role requiring commercial acumen, strong client relationship skills and the ability to drive performance across multiple teams simultaneously.

You will be expected to set the standard, identify new business opportunities and take P&L responsibility for your area. You will work closely with your Divisional Director on financial health, business risk and strategic direction.

You will need to be hands-on where it matters , visiting sites, attending client and resident meetings, and ensuring service standards are upheld consistently.

WHAT SUCCESS LOOKS LIKE

You’ll be successful in this role if:

• Profitability targets across your area and teams are consistently met


• Client retention is high and relationships are strong


• Your teams are well led, high performing and continuously improving


• New business is identified, won and integrated smoothly


• Service quality and compliance are maintained to company standards

HOW YOU’LL SPEND MOST OF YOUR TIME

Most weeks, you’ll be:

• Managing resources and team performance against KPIs and business plan objectives


• Maintaining and developing client relationships to maximise retention


• Mentoring and developing Property Team Managers and Teams


• Identifying and pursuing new business opportunities, including preparing and delivering proposals


• Leading monthly financial reviews with your Divisional Director


• Visiting sites and attending client and resident meetings as required


• Conducting regular portfolio audits to ensure service standards are maintained


• Producing the annual area business plan and contributing to divisional and company plans

You’ll work from home, with office days and site visits as required, trusted to manage your time and priorities effectively.

WHO THIS ROLE IS FOR

This role suits someone who:

• Has proven experience leading teams and delivering results in a property management environment


• Takes commercial ownership and is comfortable with P&L responsibility


• Builds lasting client relationships and understands how to maximise retention


• Communicates with confidence and professionalism at all levels


• Leads by example and sets high standards for themselves and their teams

EXPERIENCE THAT HELPS

• Residential property management experience at a senior leadership level


• Relevant TPI (minimum MTPI) and RICS (minimum AssocRICS) qualifications, or willingness to achieve within the first year


• Strong working knowledge of Health & Safety requirements and legislation


• Proven ability to interpret and prepare complex reports and business plans


• Excellent verbal, written and numerical communication skills

WHAT WE OFFER

• Competitive salary, aligned to experience


• Discretionary bonus


• Home-based working with portfolio travel


• 25 days holiday plus bank holidays


• Private medical insurance, life assurance and enhanced family leave


• Fully funded training and professional development


• Paid sabbaticals as a loyalty reward


• Pension scheme and employee assistance programme


• Discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

• Initial conversation with our talent team


• Interview focused on experience, judgement and approach

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

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