APS - Application Production Technician
APS \- Application Production Technician (BNP Paribas)
Do you thrive on keeping critical platforms running 24/7?
Would you like to shape digital services for B2B and B2C clients?
Do you value a culture that rewards continuous learning and inclusion?
ABOUT BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
WHO WE ARE
Spain IT Production organization consists of CIB ITO \& ITG IT Platforms and is responsible for providing IT Production services to our Clients in EMEA, ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. IT Production organisation includes Infrastructure services, Telecom \& Workspace, Production Security and Application Production domains and associated transversal services (CTO Office, Control Tower, PMO and IT Continuity). In Spain, IT Production relies on a Platform with over 400 experts that provide full\-stack support services ensuring a secure, stable, standardized, and efficient production.
MISISION
As a Production Platform Support Engineer, you will ensure the PF platforms (Axway Amplify, Apigee OPDK, PingFederate, Confluent, Kafka Connect) meet availability SLAs, resolve incidents quickly, collaborate with partners and internal teams, and drive continuous improvements that boost service quality for external users.
WHAT YOU’LL DO
- Provide technical and functional support to platform users, handling incidents end‑to‑end.
- Implement and maintain monitoring tools, dashboards, and alert parameters.
- Orchestrate releases, update operating procedures, and keep documentation current.
- Analyse performance data, manage capacity, and execute data‑purge activities.
- Lead functional upgrade requests, estimate effort, and coordinate schedules across teams.
- IT graduate degree; minimum 3 years in similar support roles (5 years preferred).
- English C1, Spanish B2; French a plus.
- Strong knowledge of API‑management, OpenID/OAuth2/SAML, IAM, and monitoring tools (Dynatrace, Logstash).
- Hands‑on experience with Linux (RHEL), Windows, PL/SQL, CI/CD pipelines, Docker, Kubernetes, Terraform.
- Proven communication, decision‑making, and adaptability skills.
- Ability to work independently, prioritize workloads.
- Comprehensive training programs, clear career paths and international mobility.
- Active Diversity \& Inclusion Committee – Diversity, equality and inclusion BNP Paribas .
- Corporate volunteering initiative (1 Million Hours 2 Help).
- Flexible compensation and hybrid‑working model (50 % remote).
- 32 vacation days plus additional wellbeing days.
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
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