AI Engineer – AI Engineering & Platforms (AI Centre of Excellence)
Role purpose
Infinitas Learning is building a modern AI Centre of Excellence to power the next generation of digital learning products. As an AI Engineer – AI Engineering \& Platforms, you will design, build, and operate the AI capabilities, services, and platforms that product and data teams use to solve real business problems.
Your core focus is AI engineering: turning ideas into robust, secure, and maintainable solutions. Sometimes this will mean building LLM\-based workflows or agents; in other cases, the right answer may be classical ML, search and retrieval, rule\-based logic, or well\-designed analytics and automation. You will help teams choose and implement the right approach, not force everything into a single pattern.
You will work on top of our Azure\-hosted products, while also leveraging Google AI capabilities where they make sense, and integrating with our existing stacks (NodeJS/TypeScript, React, Snowflake/dbt, Terraform, CI/CD).
Key responsibilities
1\.End‑to‑end AI solution engineering
- Translate business and product requirements into concrete AI solution designs, assessing when AI is appropriate and what type (LLM, classical ML, search, rules, hybrid).
- Design, implement, and maintain AI services and components that can be integrated into Infinitas products and internal workflows.
- Ensure solutions are reliable, testable, observable, secure, and cost‑effective.
- Develop reusable AI building blocks (libraries, APIs, services, templates) that product teams can plug into:
+ React frontends and REST/GraphQL APIs.
- Abstract different providers (e.g. Azure OpenAI, Google AI, internal models) behind stable interfaces so teams can adopt AI without deep platform knowledge.
- Implement LLM\-powered features where appropriate (e.g. content support, feedback, summarisation, assistance for teachers and learners).
- Use patterns such as retrieval\-augmented generation (RAG), prompt and system design, and tool/function calling when they add value.
- Combine LLMs with other techniques (search, rules, ML models, analytics) to build robust end‑to‑end solutions.
- Work with data and content teams to define grounding strategies (knowledge bases, embeddings, vector search, Snowflake/dbt pipelines).
- Contribute to data pipelines and feature flows that support AI use cases, ensuring quality and traceability.
- Define and implement evaluation and testing for AI components (quality, safety, fairness, performance), including automated tests and golden datasets.
- Contribute to the AI platform and tooling used by data scientists, ML engineers, and product teams (environments, registries, experiment tracking, CI/CD).
- Use containerisation and orchestration (e.g. Docker, Kubernetes) and Infrastructure as Code (e.g. Terraform) to deploy and manage AI services in Azure.
- Apply and champion modern engineering practices: TDD where appropriate, CI/CD, code review, observability, automation, and Kanban.
- Embed security, privacy, and safety controls into AI solutions (access control, logging, guardrails, policy checks).
- Work with Legal, Security, and Data Governance to align implementations with regulatory and policy requirements.
- Help shape and apply AI design and usage guidelines across the organisation.
- Partner with:
+ OpCo AI Specialists, Product Managers, engineering teams (NodeJS/React)
+ Legal, Security, Procurement, HR, Finance, ILPT, Transformation/TMO
- Support product teams in discovery and delivery phases: from exploring solution options to landing production implementations.
- Share patterns, examples, and reusable components to raise the overall AI engineering maturity.
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, AI/ML, or related field, or equivalent practical experience.
- 5\+ years in software or platform engineering, ML engineering, or MLOps, including experience delivering production systems.
- Practical experience building AI‑enabled applications, not just prototypes (LLM‑based features, recommendation systems, classification, ranking, search, etc.).
- Hands‑on experience with at least one major cloud AI / LLM platform (e.g. Azure OpenAI, Google AI) and associated SDKs/APIs.
- Solid understanding of:
+ Prompt and system design, RAG, evaluation and testing of AI behaviours.
Software \& platform engineering
- Strong programming skills in Python and TypeScript/JavaScript, including building production‑grade services (not just notebooks).
- Experience integrating services into NodeJS backends (NestJS, Next.js, Express, Apollo Server) and React frontends.
- Good understanding of REST and GraphQL APIs, microservices, and event‑driven patterns.
- Experience with Git (e.g. GitHub), CI/CD pipelines, and automated testing.
- Experience with Azure (preferred) and/or Google Cloud, including identity, networking, and security basics.
- Working knowledge of containerisation (Docker) and orchestration (Kubernetes or similar) and Infrastructure as Code (e.g. Terraform).
- Familiarity with modern data stacks, ideally including Snowflake and dbt.
- Experience implementing logging, metrics, and tracing to understand and improve system and AI behaviour in production.
- Pragmatic problem solver: able to choose between AI, traditional engineering, or a hybrid approach based on impact, risk, and complexity.
- Strong product mindset and user focus.
- Clear communicator who can explain trade‑offs to both technical and non‑technical stakeholders.
- Experience in education / digital learning or other content‑centric domains.
- Experience with LLMOps / ML platforms (model registries, feature stores, evaluation frameworks, prompt/version management, guardrails).
- Background in high‑availability, mission‑critical systems and cost optimisation for cloud workloads.
- Experience shaping engineering standards or internal platforms for broader adoption.
- Executive: Director of AI / Head of AI Centre of Excellence, Transformation Sponsor, AI Steering Group.
- Functional partners: Legal, Security, Procurement, HR, Finance, ILPT, OpCo Leadership and AI Specialists.
- Day‑to‑day collaboration: AI Engineering Lead, Enablement Lead, Data Governance Lead, Data Analytics Lead, OpCo AI Specialists, Product Managers, Engineering teams, Transformation/TMO.
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