After-Market Quality Test Engineer (m/f/d)

• Own the end\-to\-end investigation of after\-market quality issues across vehicles, utilizing the JIRA issue management system and providing regular status reporting to key stakeholders.


• Lead the investigation of software and hardware\-related quality concerns raised by Aftersales teams, translating customer complaints and vehicle symptoms into structured test plans, clear problem definitions, and actionable technical findings for R\&D teams.


• Serve as the primary technical interface between Aftersales, vehicle plant quality teams, suppliers, and engineering organizations, ensuring efficient communication and timely issue resolution.


• Perform root\-cause analysis through independent evaluation of vehicle data, logs, warranty returns, and test results, collaborating with global teams and suppliers when required.


• Manage assigned quality issues through the early stages of the 8D process (D0–D3\),proactively tracking progress, reporting status, and escalating risks or blockers when necessary.


• Analyse failed warranty parts to validate failure modes, identify root causes, and support corrective actions.


• Coordinate logistics and handling of incoming warranty parts to ensure efficient analysis, processing, and disposition.


• Contribute to continuous improvement by developing technical knowledge databases,enhancing investigation methodologies, and identifying opportunities for product and process improvements.


• Deliver performance in line with agreed KPIs and quality objectives.


• Proven experience in whole\-vehicle testing within one or more of the following domains:

o ADAS

o Electrical \& Electronic (E/E) Systems

o Chassis

o Propulsion

o Vehicle Engineering

• Strong technical reporting and documentation skills.


• Advanced experience with Vector tools, including CANoe and CANape.


• Strong knowledge of CAN and FlexRay communication, logging methodologies, and data analysis.


• Experience performing root\-cause investigations and structured problem\-solving using methodologies such as 8D, Six Sigma, or equivalent.


• Good understanding of electric vehicle systems and technologies.


• Experience working in global, cross\-functional teams and managing multiple stakeholders.


• Excellent communication and collaboration skills.


• Fluent English language skills.


• Valid Class B driving licence.

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