Adobe Campaign Consultant

London | Outside IR35

6 month contract

£400 - £440 a day

This is an opportunity to join a major digital subscription business at a pivotal time. You'll play a key role in delivering customer communications related to upcoming regulatory changes while helping shape the future of the organisation's CRM capability through a comprehensive marketing technology review.

The Company

They are a well-established consumer-focused organisation with a large digital customer base and a strong subscription offering. Their marketing team is investing in customer engagement, retention, and CRM transformation to enhance customer experiences across multiple channels. This contract will sit within a collaborative marketing function, working closely with CRM, retention, acquisition, development, and wider business stakeholders.

The Role and Deliverables

• Design and build customer journeys within Adobe Campaign v8 to support key business and customer communication initiatives.


• Develop and deliver API-triggered communications and transactional messaging programmes.


• Gather requirements from stakeholders and translate business needs into effective technical CRM solutions.


• Partner with development teams to implement CRM enhancements and ensure successful delivery.


• Conduct a full review of the Adobe Campaign environment, workflows, and customer engagement processes.


• Identify opportunities to optimise CRM performance, audience targeting, and customer experiences across web and app channels.

• Strong hands-on experience with Adobe Campaign v8 across both web and mobile app environments.


• Proven capability in building email campaigns, customer journeys, workflows, and audience segmentation strategies.


• Experience with Message Centre and transactional email campaigns.


• Strong understanding of relational data models and Adobe landing pages.


• HTML email development skills.


• Excellent stakeholder management and communication skills, with the ability to challenge requirements and ask insightful questions.


• Ability to scope solutions and translate business objectives into technical delivery plans.


• Experience conducting platform audits, workflow reviews, or CRM technology assessments is advantageous.


• Administrative-level knowledge of Adobe Campaign environments is beneficial.


• Project management experience would be welcomed.

If you have strong Adobe Campaign v8 expertise and are looking for a contract focused on CRM optimisation, customer journey development, and marketing technology transformation, please get in touch to discuss the opportunity.

This listing is from Reed. View original listing ↗