Administrator for Service & Maintenance Dept & Projects Document Controller

Objectives of the Role

The Service \& Maintenance Coordinator will perform all duties detailed in the “Duties and Responsibilities” section. The objective is to maximize the efficiency of the pool of technicians, know how to rank priorities, bring value to our clients with our innovation and efficiency. They will also be required to assist with administration/document control for all project works/sites and general office administration

Duties and Responsibilities

· Planning reactive and planned maintenance, facilities management support:

· Schedule the Planned \& Reactive Maintenance

· Read the reports, follow up on recommendations when something is not understood seek clarity from the team

· Following up on any recommendations to clients, issue quote, follow up on quotes, organize resource, ensure completion, notify finance to invoice

· Review sub contractor reports, edit and issue to client, follow up on any recommendations

· Order any filters or parts needed to complete the task undertaken by our technicians

· Gain the necessary site and or client approval (permit) for any task

· Communicate all labour requests to the labour scheduler

· All Planned Preventative Maintenance events are recorded on our network which needs to be keep up to date. Add new clients or new work as they are won

· Record the Risk Assessment \& Method Statement (RAMS) as dictated by our technicians before they start any works

· Get RAMS from sub contractors for submission with permit requests, ensure the RAMS are correct

· Globoserv is a growing company and it will be a requirement to modify the duties and responsibilities to meet the demands of the business.

Experience

This role is suitable to a person with 3\+ years experience working on a services helpdesk where you are dealing with clients, sub contractors and our own employees. Must have knowledge of PSCS and PSDS

Job Types: Full\-time, Permanent

Benefits:

• On\-site parking

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