Administrator

Job description \- summary Enjoy helping people and building new skills?

If you’re looking to gain valuable customer experience with the UK’s best bank, as voted by Forbes 2026, this could be a great opportunity for you.

On behalf of Nationwide, AMS are seeking an Administrator until for a 3\-month contract, working within our People Operations team at Nationwide House, Pipers Way, Swindon.

As an Administrator, you’ll be the first point of contact for supporting our People Operations team, helping to ensure the smooth delivery of training programmes across NBS. We’re looking for people who are organised, proactive and genuinely enjoy providing excellent administrative support. If you take pride in your attention to detail and enjoy working behind the scenes to help others succeed, this could be the role for you.

You’ll receive full training, along with the support of a friendly and experienced team who will coach and guide you, ensuring you have everything you need to succeed in your role.

In this role, you’ll support the administration of training programmes delivered across NBS, assisting with the day\-to\-day coordination and back\-office processes that help ensure training runs efficiently and effectively.

We're offering a £14\.29 hourly rate, working a total of 35 hours per week, Monday to Friday, 9am – 5pm.

*Hybrid working*

*During the training period You’ll be required to work onsite at Nationwide, Monday \- Friday 9am\-5pm – 5 days a week for your first 1\-2 weeks, depending on progress.*

*At Nationwide, we support at home working approach wherever possible, giving you the flexibility to do your best work from home for the majority of your time. Following the training period, you’ll be required to attend the office for 40% of your working week and the remaining 60% can be done remotely. The team you will be going into works from the office* *Monday and Tuesday every week**, with the rest of the week working from home if you wish.*

Job description \- the role What you'll be doing

• Providing administrative support for the coordination and delivery of training programmes across NBS


• Managing course bookings, learner records and training data, ensuring information is accurate and up to date


• Using Excel at an intermediate level and internal systems to maintain spreadsheets, track programme attendance and support reporting requirements efficiently


• Producing and supporting Management Information (MI) reports, helping to ensure the right people are enrolled on the right programmes


• Responding to queries from Learning \& Development teams and other business stakeholders in a professional and timely manner


• Supporting the wider People Operations team with day\-to\-day administration and ad hoc requests

Preparing communications and updates for colleagues and stakeholders, including managers and senior employees

• Assisting with a variety of administrative tasks to help ensure training programmes run smoothly and efficiently

Candidate Profile: Key accountabilities, skills \& experience About you

If you've got previous administration experience, enjoy working with data and are confident using Excel, this could be the perfect opportunity for you. We're looking for someone who is organised, adaptable and enjoys working in a fast\-paced environment. You'll be comfortable managing large amounts of information, communicating with a variety of stakeholders and supporting multiple priorities at once.

Experience within a People Operations, HR or Learning \& Development environment would be beneficial, but isn't essential as full training will be provided. Most importantly, you'll be eager to learn, have a positive attitude and take pride in delivering a high standard of work.

We need you to:

• Have previous administration experience in a busy office environment


• Be confident using Microsoft Excel and working with large spreadsheets and data sets


• Demonstrate excellent attention to detail and accuracy


• Be organised and able to manage multiple tasks and competing priorities


• Have strong written and verbal communication skills


• Be confident communicating with colleagues and stakeholders at all levels, including senior managers


• Be adaptable, personable and willing to learn new processes and systems


• Work effectively both independently and as part of a team


• Be comfortable handling confidential and sensitive information


• Have strong problem\-solving skills and a proactive approach to supporting others

About the client Why work at Nationwide?

We’re different from other financial service providers. We’re a bank, owned by our customers. And for over 130 years, we’ve supported those customers to make the most of their money and achieve what they want from life. That’s reflected in the way we work here at Nationwide. We come together to make sure we’re doing things in the best way possible, both for each other and for our customers. If you join us, you’ll be part of that. You’ll be able to help us build something really quite special. And you’ll have the opportunity to make a real difference. As a mutual organisation, we are guided by a social purpose which we interpret as ‘building society, nationwide’. A key element of fulfilling this purpose is employing a mix of people that reflect the wider communities that we serve. On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone.

Next steps What’s on offer?

• 35 hours per week


• Hybrid after training – 1\-2 days per week


• Monday – Friday 9 am to 5 pm


• Start date ASAP

If you’d like to apply, just click the ‘Apply now’ button.

All candidates offered will need to be credit checked, Basic DBS and Right to Work documents available, ID and Proof of Address

Job Type: Full\-time

Pay: £14\.29 per hour

Job Reference: AMSCWS01188

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