Administration Assistant
Duties:
-Perform general clerical duties, including photocopying, scanning, and mailing
-Answer and direct phone calls with professionalism and courtesy
-Maintain electronic and hard copy filing system
-Handle sensitive information in a confidential manner
-Prepare and modify documents using computerised systems such as Google Suite and Microsoft Office
-Assist in the preparation of regularly scheduled reports
-Update and maintain office policies and procedures
-Perform data entry tasks accurately and efficiently
-Manage inventory of office supplies and place orders when necessary
-Answering phone calls to clients and hauliers.
-Daily progress checking and advising clients accordingly.
-Processing invoices through internal system and ensuring POD's are attached.
-Raising job references in internal system and charging clients accordingly.
Skills:
- Proven experience as an administrator or similar role
- Proficient in computerised systems such as Google Suite and Microsoft Office
- Strong clerical skills with attention to detail
- Excellent phone etiquette and communication skills
- Familiarity with QuickBooks or other accounting software is a plus
- Strong organisational skills with the ability to prioritise tasks effectively
- Ability to handle confidential information with discretion
- Knowledge of the haulage, transport, or logistics environment is essential
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