Admin Assistant - Design and Development

We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.

We're a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE's 'Golden Thread' (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.

Our people are at the heart of our business and our passion and commitment to education is what drives us. As a result, we have seen incredible growth over the last few years both nationally and internationally.

We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.

Job Responsibilities

Content Processing & Editing • Transcribe, edit and format written interviews and recorded transcripts to a high standard

• Ensure consistency in tone, structure and formatting across all materials in line with brand and style guidelines

Study Pack Development • Generate and prepare study pack transcripts based on provided source materials (e.g. scripts, video content, or SME input)

• Format study packs to ensure clarity, accessibility and usability for learners


• Collaborate with content creators and subject matter experts to ensure accuracy and completeness of materials

Quality Assurance & Proofing • Conduct thorough QA checks on study packs, videos, animations and supporting content

• Proofread materials to ensure grammatical accuracy, consistency, and adherence to house style


• Apply feedback and updates in line with established QA processes and documentation standards


• Identify content issues proactively and suggest improvements where appropriate

Production & Administrative Support • Support the wider production process through general administrative tasks

• Manage communications, including responding to emails and liaising with internal stakeholders


• Maintain and update tracking spreadsheets and production schedules to ensure deadlines are met


• Assist with coordination across teams to support efficient content delivery

The success of Best Practice Network rests on a very strongly felt and shared set of values which determine its strategic direction. It is crucial that the successful candidate shares our values of student-centredness, equality of opportunity and parity of esteem for staff and students.

Essential Criteria • Strong attention to detail with excellent proofreading and editing skills

• Highly organised with the ability to manage multiple tasks and deadlines


• Strong written communication skills


• Comfortable working with structured processes, templates and style guidelines


• Proficient in using common office tools (e.g. Word, Excel, email platforms)

Desirable Criteria • Exposure to or involvement in project coordination or project management

• Familiarity with the education, training, or eLearning sector


• Understanding of content production workflows (e.g. scriptwriting, video production, digital learning materials)

Our Benefits:

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays


• Health Cash Plan, once you've passed probation, which includes access to a private GP


• From day 1, free life insurance covering up to x4 your salary


• We'll both add money into your pension pot after 3 months


• Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn


• Learning and development opportunities


• Volunteer days - 3 paid volunteer days a year, with 2 dedicated to Education

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.

This role also requires criminal records checks in line with the Rehabilitation of Offenders Act 1974 and safeguarding legislation. For roles in England, Wales, or Northern Ireland, this is a DBS check or PVG Scheme in Scotland. The level of check required will determine what you need to disclose.

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