ACS Communications Apprentice
Communications Apprentice – fixed term contract 16 months
Kick‑start your Career with the World’s Best Workplace™ ✨
At DHL, our people are our superpower. Every colleague helps keep us the No.1 Express Delivery \& Logistics Company worldwide — and we’re proud to be named the World’s Best Workplace™.
Location: East Midlands Airport, Castle Donington, Derby
Contract Type: Apprenticeship (Fixed Term Contract)
Working Pattern: 08\.30 – 17\.00 flexibility will be required – 40 working hours per week
DHL connects 220\+ countries with a team of 500,000\+ people — and we’re passionate about supporting future talent through an inclusive, diverse workplace. ❤️
Why You’ll Love Working with us
You’ll get amazing benefits while building your future:
Competitive salary \+ shift allowance
Annual bonus (up to 5%)
Free onsite parking ️
My DHL Rewards – discounts at 3,000\+ retailers ️
Pension (up to 6% company contribution)
Share Purchase Plan
Private medical (after 12 months)
Enhanced Maternity Pay
Cycle to Work Scheme
CIS Induction Week ✈️
Spark – wellbeing support
About the Role
We are seeking a motivated and reliable Communications Apprentice to join our Air Capacity Sales (ACS) team. This is an exciting opportunity to gain hands\-on experience in a fast‑paced logistics environment while working towards a nationally recognised apprenticeship qualification.
The role provides exposure far and wide across the business. The role purpose is to provide support to the Communications Executive, delivering communication plans across multiple channels, ensuring brand adherence and message consistency.
Key Responsibilities
- Learn, practise and advocate DHL Group brand guidelines – utilising support where necessary
- Work with cargo general sales agents (GSAs) to ensure that brand guidelines are being followed on websites and social media platforms
- Use Canva to design assets, for use across ACS communications platform
- Research and collate new content for the ACS Europe monthly newsletter, Stay Connected
- Ongoing oversight of sponsorship requests via the Guest Management System
- Prepare for internal and external events, such as the Air Cargo Europe trade shows
- Proofread draft communications
- Work with stakeholders, Group Brand Services, Sponsorship teams, ACS Europe, ACS colleagues in Europe \& Global
- Adhere to site Health \& Safety
Essential
- A positive attitude and willingness to learn.
- Ability to work as part of a team in a time‑critical environment.
- Good attention to detail and ability to follow processes accurately.
- Flexibility to work shifts, including nights, weekends and bank holidays.
- Willingness to complete required security and background checks.
- GCSEs *(or equivalent such as Functional Skills)* in English and Maths grade 4 \+.
- Good IT skills.
- Interest in Communications and/or Marketing careers, logistics, or aviation/transport environments.
- A structured apprenticeship programme with on‑the‑job \& off\-the\-job training. Marketing Executive Level 4 apprenticeship.
- Practical experience within a busy hub operation.
- Support, coaching and mentoring from experienced colleagues.
- Opportunities for career progression upon successful completion of the apprenticeship.
- A safe, inclusive, and supportive working environment.
Internal applicants must inform their manager before applying.
️ Closing Date: 14th June 2026
What Happens Next
✔️ You’ll receive an email confirming your application
✔️ Our Talent Team may arrange a short pre‑screen call
✔️ You’ll take part in a competency‑based interview — share your proudest achievements!
Have questions?
HGUKTalent@dhl.com
Please note: Aviation roles require a full 5‑year background check \+ Criminal Record check (CAA regulation).
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