Account Manager
About this role:
The Account Manager will play a key role in increasing revenue by managing and upselling to existing and potential clients, generating leads, qualifying prospects, and managing sales of services across carehome.co.uk, homecare.co.uk, and daynurseries.co.uk. They will be the first point of contact for our clients, expected to provide first\-class customer service while increasing client spend.
The day\-to\-day duties of the Account Manager include helping clients effectively utilise our services, managing their sales funnel, and providing new customers with a first\-class onboarding experience.
This is a full\-time, office\-based role with the option of hybrid working (3 days in the office, 2 days from home). It is essential that the candidate lives within commutable distance to Hungerford.
About The Role
Key responsibilities:
Build strong relationships with customers through impeccable account management
Engage and interact with decision\-makers at all levels to identify new and emerging business opportunities
Educate customers on how products or services can benefit them financially and professionally
Provide statistical feedback on client advertising success to maintain and develop high renewal rates
Maintain records of all sales leads and client accounts on CRM
The ideal candidate:
Adept at telephone negotiation with a first\-class telephone manner
Experience in account management and selling of software/digital advertising
Exceptional customer relationship skills with individuals at all levels
Excellent verbal and written communication skills
Confident, resilient, and persistent
A hunger for product and commercial knowledge
The drive and tenacity to succeed, motivated and determined to deliver
Confidence and professionalism in discussing and presenting our offerings
A desire to improve processes and be part of a successful sales team
Salary and Benefits:
Salary in the region of £25,000 depending on experience
Commission dependent on performance, in the region of £10,000
£4,000 per annum discretionary company bonus scheme
25 days annual leave \+ bank holidays
6% employer pension contribution
Access to perks and discounts through Perkbox
Cycle to Work Scheme
Long Service Awards
Company and Team nights out
Required Criteria
Experience in account management and selling of software/digital advertising
Skills Needed
About The Company
We're a fun and friendly company to work for.
We are a uniquely friendly and sociable organisation with a tremendous level of cross\-departmental support. The direction of the company is open and transparent to all employees and there is a huge sense of working together to achieve a common goal. We are growing at a fast pace and developing at an equal speed and have surpassed some incredible goals over the last few years.
Company Culture
Our recently renovated offices in Hungerford, West Berkshire, are open\-plan with a real collaborative feel.
Company Benefits
We offer a wide range of benefits to our employees, including a generous holiday allowance (25 days plus bank holidays) and a company\-wide bonus scheme. With hybrid working (3 days a week in the office and 2 from home), along with great staff events such as evenings out and pizza in the office, Tomorrow's Guides is a great place to work.
HR \- TG Recruitment Privacy Notice Nov 2025\.pdf
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Office perks, Employee discounts, Gym membership or wellness programs, Casual dress, Free parking, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Work With Charities, Social Opportunities, Annual Rise, Hybrid Working, Access to Health \& Wellbeing app, Long service awards, Staff celebration events
Salary
Not disclosed
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