Account Manager (m/f/d)
<div class="content-intro"><p><strong>Allow us to introduce ourselves</strong></p>
<p>Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions.</p>
<p>We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over <strong>260 employees</strong> spread across <strong>13 countries </strong>(we’re remote-first), 2600+ international clients, delivering research from <strong data-stringify-type="bold">+190 markets,</strong> globally.</p>
<p>Want to be a part of the Appinio movement? <strong>🚀</strong></p>
<p><span data-preserver-spaces="true">Here at Appinio, we value <strong>transparency</strong> <strong>in our recruitment process</strong>, and we've created a blog to share what to expect during each step of our journey together:</span><strong><span data-preserver-spaces="true"><em data-stringify-type="italic"> </em></span><span data-preserver-spaces="true"><a class="c-link c-link--focus-visible" href="https://www.appinio.com/en/blog/life-at-appinio/appinio-recruitment-process" target="_blank" data-stringify-link="https://www.appinio.com/en/blog/life-at-appinio/appinio-recruitment-process" data-sk="tooltip_parent">here</a></span></strong></p></div><div class="role">
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<p><strong>Your mission as an Account Manager</strong> </p>
<p>Here at Appinio we are looking for a highly driven and passionate <strong>Account Manager (m/f/d)</strong> to join our team. You will act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity.<br><br>In this role, you will be responsible for building and managing relationships with companies and consultancies within a specific industry sector. You will showcase the potential of Appinio's capabilities and develop a mutually beneficial commercial framework with stakeholders.</p>
<p><strong>What you’ll be doing</strong></p>
<ul>
<li>Take commercial ownership of a diverse portfolio of small and medium sized accounts, ensuring consistent growth and retention</li>
<li>Proactively build a high-quality outbound pipeline, identifying and approaching new prospects within your target market</li>
<li>Drive renewals, reactivations, and upsells across your account base, leveraging automation, data, and scaled communication tactics</li>
<li>Analyse account performance, pipeline health, and funnel metrics to guide your strategy and improve conversion</li>
<li>Collaborate closely with Marketing, Customer Success, and Research Team to deliver a best-in-class customer experience</li>
<li>Maintain organised, data-backed account management processes — ensuring visibility, prioritisation, and accountability in all activities</li>
</ul>
<p><strong>You will thrive in this role if</strong></p>
<ul>
<li>You have 3+ years of experience in B2B sales, ideally within the Market Research industry, and understand how to translate insights into value</li>
<li>You’re a hungry, proactive hunter who enjoys taking ownership of your pipeline and driving results</li>
<li>You have a consultative, empathetic mindset, skilled at understanding client needs and building meaningful relationships</li>
<li>You’re organised, analytical, and data-driven, using structure and insights to guide decisions and improve performance</li>
<li>You’re naturally curious, coachable, and eager to learn, always looking to grow your commercial skills</li>
<li>You thrive in a collaborative, international environment, contributing to shared goals and an open feedback culture</li>
<li>You are fluent in both German and English (written and spoken)</li>
<li>You are based in Germany, ideally Hamburg</li>
</ul>
<p><strong>What’s in it for you?</strong></p>
<ul>
<li><strong><span data-preserver-spaces="true">Flexibility</span><span data-preserver-spaces="true"> Policy</span></strong><span data-preserver-spaces="true"> - Average is 30 days taken, however, we do not have a hard cap of number of vacation days as we know life happens</span></li>
<li><strong><span data-preserver-spaces="true">Temporary work from abroad - </span></strong><span data-preserver-spaces="true">If you're based in the EU, you can work outside your country of residence for up to 180 days per year</span></li>
<li><span data-preserver-spaces="true">All the hardware you need and </span><strong><span data-preserver-spaces="true">your own MacBook</span></strong></li>
<li><span data-preserver-spaces="true">If you are located in Hamburg or Berlin, you'll get a </span><strong><span data-preserver-spaces="true">Deutschland ticket</span></strong><span data-preserver-spaces="true"> or access to a mobility budget with the </span><strong><span data-preserver-spaces="true">NAVIT app</span></strong><span data-preserver-spaces="true"> to get you to and from the office space</span></li>
<li>Subsidised <strong>Urban Sports Club </strong>or <strong>ClassPass</strong> membership based on location.</li>
<li><span data-preserver-spaces="true">In case</span><span data-preserver-spaces="true"> you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our </span><strong><span data-preserver-spaces="true">Co-working spaces</span></strong></li>
</ul>
<p><strong><span data-preserver-spaces="true">Additional role details</span></strong></p>
<ul>
<li>This role will report directly to our Account Management Team Lead</li>
</ul>
<p><strong><span data-preserver-spaces="true">Our interview process</span></strong></p>
<ul>
<li>Screening Call </li>
<li>Hiring Manager Interview </li>
<li>Case Interview </li>
<li>Reference Check </li>
<li>Executive Interview </li>
<li>Offer </li>
</ul>
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<p><strong>Kind reminder:</strong> Please ensure that your application is submitted in English.</p>
<p><em data-stringify-type="italic">This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.</em></p>
<p><em>Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.<br><br></em><strong>Please read our privacy policy <a href="https://www.appinio.com/en-gb/privacy">here</a>.</strong></p>
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<div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454878"><strong>Learn more about us:</strong></div>
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<div class="a1"><a href="https://appinio.com/" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/website-icon.svg"> appinio.com </a><a href="https://de.linkedin.com/company/appinio-gmbh" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/linkedin-icon.svg"> LinkedIn </a><a href="https://www.xing.com/companies/appiniogmbh" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/xing-icon.svg"> Xing </a><a href="https://www.kununu.com/de/appinio" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/kununu-icon.svg"> Kununu </a><a href="https://www.instagram.com/appinio" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/instagram-icon.svg"> Instagram</a></div>
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