Account Manager Italy

The Account Manager plays a critical role in safeguarding business continuity, operational stability and contribution protection for the Italian market within ArcelorMittal Long Europe – Sections \& Merchant Bars.

The position is designed to ensure continuity in a context characterized by:

• loss of experienced operational resources,


• upcoming retirements,


• and the need to progressively transfer know‑how, stabilize execution and rebuild lost capabilities, while maintaining service level and customer coverage.

Italy represents a strategically relevant market, with strong contribution and acts as a key EU export replacement market.

Reporting Line

The role reports hierarchically and functionally to the same position:

Chief Marketing Officer Italy – Sections \& Merchant Bars, who is also

Managing Director of ArcelorMittal Commercial Italy S.r.l.

This governance model ensures clear accountability and coherent strategic direction.

Key Responsibilities

Commercial Leadership – Italy

• Act as commercial reference for the Italian market


• Ensure full coverage and continuity of commercial activities


• Manage and stabilize customer relationships through direct involvement in key interactions


• Monitor market trends, pricing dynamics and competitive landscape


• Identify and mitigate risks impacting volumes, margins and service level

Commercial Execution \& Ownership

• Manage the full commercial process end‑to‑end: quotations, negotiations, contracts, order booking and follow‑up


• Coordinate with mills, logistics, pricing and demand planning to ensure execution quality


• Support claims management and ensure timely resolution


• Monitor receivables, credit limits and contractual compliance

BCOE Coordination \& Direction (Functional)

• Act as functional coordinator and reference for BCOE resources supporting the Italian market


• Provide guidance, priorities and operational direction without formal people responsibility


• Support onboarding, training and stabilization of BCOE back‑office resources


• Contribute to rebuilding operational capabilities lost due to recent resignations

Knowledge Transfer \& Continuity Safeguard

• Support a progressive and structured knowledge transfer from senior and long‑tenured resources


• Document customer specifics, commercial processes and operational know‑how

Reduce dependency on single individuals and safeguard continuity over time

• Profile \& Experience


• 3–5 years of experience in B2B commercial roles, preferably in steel, long products or industrial markets


• Strong track record as individual contributor with full ownership of commercial activities


• Proven ability to operate autonomously in complex and under‑dimensioned environments


• Strong negotiation skills and customer‑centric mindset


• Experience working in international and matrix organizations

Pragmatic, execution‑focused profile with strong sense of responsibility

• Education \& Languages


• University degree in Business, Engineering or equivalent experience


• Fluent Italian and English required


• Additional European languages are an asset

Mobility

• Significant travel within Italy (\>50%), with occasional visits to mills or international sites

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