Account Manager (Desk based)

Are you a driven and energetic professional with a flair for building relationships and closing deals? We’re looking for a confident desk basedAccount Manager to join our dynamic team in the B2B telecoms sector.

This role combines account management with new business development. You’ll nurture existing client relationships while proactively identifying and securing new opportunities through outbound calling and strategic outreach.

We’re looking for someone who enjoys building rapport, thrives in a fast‑paced environment and is motivated by achieving targets and delivering great service.

What you’ll be doing

You’ll be responsible for growing and managing a portfolio of B2B clients, including:

• Developing and maintaining strong relationships with business customers


• Generating new leads and booking appointments for field sales colleagues


• Building rapport with decision‑makers and developing a strong sales pipeline


• Meeting and exceeding performance targets through consultative selling


• Identifying opportunities to upsell and cross‑sell telecoms solutions


• Ensuring customers receive a professional, friendly and consistent experience

You’ll work closely with colleagues across Customer Service and Technical Support, as well as our suppliers and partners.

What we’re looking for

You’ll already have at least one year of B2B experience in sales, business development or account management, with a proven ability to generate leads and convert opportunities into sales.

You’ll be confident on the phone, self‑motivated and target‑driven, with excellent communication skills and the ability to listen, question and influence.

Telecoms industry experience is highly desirable, but not essential — full training will be provided. What matters most is your attitude, resilience and ability to build strong customer relationships.

You’ll probably enjoy this role if you are:

• Confident speaking with people and great at building rapport


• Motivated by targets and achieving results


• Energetic, positive and proactive


• Comfortable juggling several priorities


• Good at understanding customer needs and explaining solutions clearly


• Someone who follows things through and takes ownership


• Keen to grow your skills and progress within a fast‑growing business

Why Signal Telecom?

We’re a close knit telecoms business based in Stokesley, supporting businesses with their communications and connectivity.

Customer service matters enormously to us. We’re looking for someone who can help us protect what we already do well, bring greater consistency to how we manage our customers and continue improving the way we work as we grow.

This is an opportunity to take ownership of a genuinely important part of the business. You’ll have the scope to shape how the team works, improve processes and make a very visible difference to both our customers and colleagues.

What we’ll offer you

• Salary from £30,000 per year


• OTE £50k\+


• Generous uncapped commission scheme


• Great pension scheme with employer contributions


• Initial and ongoing training and support


• Modern, friendly working environment — we’re not a call centre


• Monday to Friday, 9am–5pm (no weekends or bank holidays)


• Paid day off on your birthday


• Loyalty‑based increases in holiday allowance

If you’re an ambitious sales professional looking for a role where you can make a real impact, we’d love to hear from you.

Pay: From £35,000\.00 per year

Work Location: In person

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