Account Manager
Account Manager | Norwich Outskirts | £35,000 - £45,000
“If you measure your success as an Account Manager by how many fires you put out today, you're doing it wrong.”
If you are an experienced technology Account Manager, you know the frustration of being treated as a glorified order-taker. You want to strategy-map and build deep relationships, but instead, you are buried under chaotic admin and fires you didn't start.
It doesn't have to be that way.
We are partnering with an ambitious, carbon-neutral technology collective on the outskirts of Norwich that has re-engineered how tech delivery works. They believe a stressed account manager is ineffective. That is why they use a highly structured workflow specifically designed to protect your mental health, allowing you to focus deeply on client success during the day, and completely switch off the second you leave.
The Benefits
- True Work-Life Balance: You get 33 days of holiday out of the gate scaling to 39 days, flexible working options, and an environment where leaving work at work is an active policy.
- Healthy Body & Mind: Full access to Vitality Private Health Insurance, Aviva Smart Health with 24/7 digital GPs, and your own free, confidential personal life coach.
- Tangible Rewards: Frequent, structured salary reviews ensure your compensation climbs as you grow, paired with a green electric car scheme and extensive Perkbox benefits.
- Vibrant Culture: Open-plan offices featuring gaming setups for lunchtime tournaments alongside fully funded company BBQs, running clubs, and social nights out.
Instead of juggling endless, disorganized tasks, you will be the strategic anchor for a dedicated bank of clients. Working hand-in-hand with internal Project Managers, you will drive client retention by translating their business needs into actionable technology roadmaps, lead formal review meetings, and guide new clients through a high-touch onboarding experience.
Are You the Right Fit?
To succeed here, you must bring a proven track record in dedicated Account Management specifically within the technology, Digital or Web services sector. You need natural relationship-building DNA, strong negotiation skills, and a collaborative, problem-solving mindset. Valid Right to Work in the UK and a driving liscence is required.
The Next Step
At CloudScope Group, we don’t just fill seats; we open doors to better careers. If you are ready to stop managing transactional tasks and start driving high-impact technology partnerships with a firm that protects your weekends, let’s have a low-pressure conversation today.
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