Account Manager
Account Manager
Salford | Full-Time | 35,000 - £40,000
Power Up Client Success
Are you a relationship-builder who thrives on delivering exceptional customer experiences, solving problems, and creating long-term value for clients?
We're partnering with a successful and growing organisation within the UK utilities and energy sector that is known for its customer-first approach, innovative solutions, and outstanding reputation in the marketplace. Due to continued growth, they are looking for an ambitious Account Manager to join their team in Salford.
This is a fantastic opportunity for someone who enjoys building strong client relationships, managing multiple accounts, and becoming a trusted advisor to businesses across a diverse range of sectors.
The Opportunity
As an Account Manager, you'll take ownership of a portfolio of commercial clients, acting as their primary point of contact and ensuring they receive a first-class service at every stage of their journey.
You'll work closely with clients to understand their requirements, support contract renewals, provide valuable insights through data analysis, and help identify opportunities to improve efficiency and reduce costs.
This role offers the perfect blend of relationship management, problem-solving, commercial awareness, and strategic account development.
What You'll Be Doing
Managing and developing a portfolio of commercial client accounts
Building strong, long-term relationships with key stakeholders
Analysing consumption and performance data to provide meaningful client insights
Coordinating contract renewals and supporting procurement activities
Producing reports, presentations, and account reviews
Identifying opportunities to enhance client value through additional services and solutions
Investigating and resolving account queries, billing issues, and service concerns
Supporting client retention, satisfaction, and growth objectives
Keeping clients informed of market developments, regulatory updates, and industry best practices
Collaborating with internal departments to ensure exceptional service delivery
Monitoring account performance and maintaining accurate records through CRM systems
What We're Looking For
We're interested in speaking with motivated, customer-focused professionals who enjoy building relationships and delivering results.
You'll ideally have:
Experience within Account Management, Customer Success, Client Services, Relationship Management, or a similar client-facing role
Experience working within a B2B environment
Utilities, energy, facilities management, consultancy, or related sector experience would be highly advantageous
Strong communication and stakeholder management skills
The ability to explain technical or complex information in a clear and engaging way
Excellent organisational skills and the ability to manage multiple priorities effectively
Strong analytical and problem-solving abilities
Experience using CRM systems, spreadsheets, and digital reporting tools
A proactive, detail-oriented approach with a passion for delivering exceptional customer service
What's in It for You?
Competitive salary of £35,000 - £40,000
28 days annual leave
Pension contributions
Free on-site parking
Regular staff events and an excellent social calendar
Inclusive and supportive working environment
Structured personal development plan and ongoing career progression opportunities
The opportunity to join a successful, growing organisation where your contribution truly matters
Who This Role Would Suit
This opportunity could be ideal for someone currently working as a:
- Account Manager
- Client Relationship Manager
- Customer Success Manager
- Energy Consultant
- Utility Account Executive
- Commercial Account Executive
- Client Services Manager
- Facilities Account Manager
If you're looking for a role where you can build meaningful client relationships, make a genuine impact, and develop your career within a growing and forward-thinking business, we'd love to hear from you.
Apply today to find out more about this exciting opportunity send your up to date CV to or call me on for more information
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