Account Lead
Location: East London
Salary: £50,000 per annum \+ company car / car allowance
We’re looking for an experienced Account Lead to join our growing London division, taking ownership of a public sector cleaning contract across East London. This is a hands‑on leadership role, ideal for someone who thrives in a fast‑paced, multi‑site environment and is passionate about delivering consistently high service standards.
As an Account Lead, you will be:
- Managing the operating profits and gross revenues, providing outstanding leadership, management, and direction to your team
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality\-of\-service delivery
- Managing, recruiting, and coaching local service teams
- Hold regular contract and specification review meetings with customers.
- Responsible for ensuring Health \& Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth.
- Demonstrable experience successfully overseeing large value contracts
- Able to multi\-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface
- A strong sense of commercial awareness paired with financial management, and IT literacy
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- 33 days leave including bank holidays
- Enhanced maternity, paternity, and sick pay
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity \& Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
We are committed to creating a workplace where everyone belongs. As an inclusive and equal\-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…
Please note: Security clearance (DBS) is required for this role.
Join Us
You will be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
Churchill’s culture is built around living and breathing our values of doing the right thing, putting people first and always seeking better. Simply put we have a strong moral compass, we invest heavily in genuinely being an employer of choice and creating an equal, diverse and caring place to be, as well as never standing still and always challenging ourselves to find a better way of doing things.
We’ve become employee\-owned to empower our teams to share our goals and shape the future of Churchill and our specialist businesses as becoming employee owned really means we can all be safe in the knowledge that every decision the business takes will be to positively affect our customers and employees.
What We Offer You
We are employee\-owned, making you a beneficiary of our future success
A workplace pension scheme
Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
Apprenticeship opportunities in many disciplines, for any stage of your career
More than 250 perks and hundreds of exclusive deals and discounts
Lots of training and development programmes to grow and progress your career
Our Mosaic committee leading the change on all things Wellbeing, Diversity \& Inclusion at Churchill
All year\-round recognition and annual awards programme to thank our shining stars
Access to our WellMe wellbeing hub and a network of Mental Health First Aiders
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