Account Handler/ Manager

Take ownership of your clients with flexibility and support. If you're a commercial insurance professional who enjoys managing and developing client portfolios, this role gives you the autonomy to make an impact while being backed by a strong, supportive team. You can be based in Central London, Watford, or fully remote - the choice is yours.

The Role As an Account Handler / Manager, you'll take responsibility for a portfolio of commercial clients, ensuring smooth renewals, mid-term adjustments, and excellent day-to-day service. You'll work closely with Account Executives and the wider team to deliver outstanding client experiences while identifying opportunities for growth and cross-selling additional products.

This role is ideal for someone who enjoys a mix of technical insurance work, relationship management, and business development.

Key Responsibilities • Manage and develop a portfolio of commercial clients, providing advice and support

• Handle renewals, mid-term adjustments, and client queries efficiently


• Prepare policy documentation, submissions, and insurer communications


• Liaise with insurers to negotiate terms and ensure competitive coverage


• Identify cross-sell and upsell opportunities across commercial insurance products


• Maintain compliance with regulatory and internal procedures


• Support Account Executives in delivering high-quality service to clients

About You • Proven experience as a Commercial Account Handler / Manager

• Strong knowledge of commercial insurance products and UK market risks


• Confident managing client relationships and providing technical advice


• ACII qualified or working towards (desirable, not essential)


• Excellent written and verbal communication, organisational skills, and attention to detail


• Comfortable working independently in an office or remotely while collaborating with a team

What's On Offer • £40,000 - £50,000 basic salary + benefits

• Flexible working: Central London, Watford, or fully remote


• Exposure to a wide range of commercial insurance clients and products


• Clear progression into senior account management or specialist roles


• Supportive, professional culture that rewards performance and initiative

If you're looking for a client-focused, career-building role with flexibility and strong support, this is a fantastic opportunity.

Please email at with your CV

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