Account Handler

Are you an SME Account Handler looking to take your career to the next level?

A highly respected insurance broker is seeking a client-focused Account Handler to join their established team.

This is an exciting opportunity to work with a diverse portfolio of SME Commercial clients, delivering exceptional service and building lasting relationships.

About the Role:

• You’ll join an established team of 8 Account Handlers supporting SME clients with individual premiums of up to £10,000.


• You’ll work closely with Account Executives, and you’ll be the first point of contact for all client queries, ensuring every interaction reflects professionalism and expertise.

• Delivering a high-quality, efficient service to clients across a variety of sectors.


• Supporting Account Executives in the day-to-day management and renewal of client portfolios.


• Preparing, processing, and reviewing all documentation related to policy placement, amendments, and renewals.


• Building strong relationships and ensuring a seamless client experience from start to finish.


• Contributing to the company’s strong reputation for professionalism, competence, and outstanding customer service.

• We’re looking for someone who brings enthusiasm, expertise, and a genuine passion for delivering excellence.


• Previous experience within SME or commercial account handling gained within an insurance brokerage.


• Strong technical knowledge of commercial insurance products and processes.


• Excellent communication and relationship-building skills.


• The ability to work effectively under pressure and handle complex information with confidence.


• A proactive approach to problem-solving, negotiation, and client management.


• A commitment to personal and professional growth – CII study support is available for those looking to progress their qualifications.

• This is a fantastic opportunity to be part of a supportive, forward-thinking organisation that values its people and rewards achievement.


• You’ll enjoy working within a collaborative team culture, with clear routes for professional development and progression.


• If you’re ready to bring your expertise and ambition to a respected national broker, we’d love to hear from you.

• Salary to £35,000


• Market leading benefits package


• Hybrid – 2 – 3 days/week in the office


• Excellent opportunity for career development and progression.

Dave Harries

Reference: DH/104125

Candidate Care:

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.

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