Academy Manager

Mission/purpose

At Simply Theatre our purpose is to enrich lives, brighten futures, and create opportunities. Our teachers are integral to the happiness of our students, and therefore play a major role in our ability to achieve our core purpose.

Our core values are *Passion, Professional, Nurture, and Magic.*

Simply Theatre is about sharing and following one’s passion. We want our staff to be passionateabout what they do, why they do it, and how they do it, as they will be responsible for creating and fueling our students’ passions. We want everyone involved in Simply Theatre to be energy\-filled and excited to be there.

At Simply Theatre we expect professionalism in your approach to managing our venues but also in your approach to clients and students alike.

In addition to professionalism, nurture is equally important so it’s important that our clients feel that personal, caring touch in both knowing the students, but knowing the parents as well.

Lastly, at Simply Theatre, we value living life to the fullest. Our goal is to create a magical space where students and staff can realise their dreams, showcase their talents, and most importantly, have fun! As a venue assistant we hope to create a magical work environment for you, while you create a magical theatre environment for our students.

How this is achieved

As a venue assistant manager, you will embody our core values and create a happy, positive and professional environment for our parents and students and help to *build our students’ life skills, confidence and exposure to culture.*

Top Three Expected Results

The expectation is that every week venue assistants create a positive, professional environment both front of house and in the studios and connect with parents and students resulting in a strong client NPS score twice a year and a strong end\-of\-year re\-enrolment rate.

There will be three key factors you will be measured on a bi weekly basis. These are:

Number of client contacts

% of student absentees called

Number of venue issues

Managing and maintaining venue appearance in line with the ‘Simply style’, creating a professional, magical venue

Ensuring venue has the necessary fixtures and fittings including print facilities and stationary

Ensuring all Simply Theatre key materials are visible and shared with parents and students on a weekly basis

Assisting with setting up teaching spaces and checking equipment

Reporting \& requesting any equipment that needs replacing or any faults that need to be addressed

Ad hoc cleaning and tidying where necessary

Ensure welcome packs and t\-shirts are distributed to all at the start of the year and when new students join

Being present to welcome students and parents on arrival

Being point of contact for key questions from parents and students

Call absent students if missing for 2 weeks

Liaising with team regarding any client follow up requests

Act as the deputy designated safeguard lead

Ensure students are complying with the expectations of student behaviour \& uniform policy

Ensuring on site first aid kits are fully stocked and checked on a weekly basis and any stock needed is reported and ordered

Being on hand to support should students need assistance

Writing and following up incident reports as necessary

Book and brief FOH volunteers by show and event

Manage ordering and maintenance of bar stock and equipment if needed

Manage the FOH display of stock and vending machine

Ensure the FOH venue appearance is in line with ‘Simply style’

Record sales and report to finance

Resource FOH assistants for Summer schools

Running the front of house for open classes and showcases

Run the front of house for workshops and summer clients

Printing and packing of welcome packs for everyone at the start of the year (and new students if they start later)

Checking fire safety procedures

Stationary and equipment recording

Administering specific venue needs ie codes, chair set up

Assist with social media postings

Collate photographs and videos to be used for marketing purposes

Contribute to newsletters

Research and develop networking opportunities\- with schools and businesses

Flyer the local area where appropriate

Pay: CHF30’000\.00 \- CHF45’000\.00 per year

Work Location: In person

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