Academic Operations Manager
Academic Operations Manager
Location: Central London, hybrid role
Salary: £45,000 - £55,000
Contract Type: Permanent
About the Role
An exciting opportunity has arisen for an experienced Academic Operations professional to join our client, a leading higher education institution in London. You will lead the day-to-day operations of the Academic Affairs department, supporting over 600 students and 100 faculty members. This is a varied role combining academic administration, student support, compliance oversight, faculty coordination, and team leadership. The role will include managing three coordinators and doing student attendance compliance. As this is an American University, they are looking for someone who has an understanding of American higher education.
Key Responsibilities
- Lead the daily operations of the Academic Affairs department
- Support the development and implementation of academic policies and procedures
- Oversee student attendance monitoring and regulatory compliance requirements
- Coordinate academic calendars, faculty logistics, and academic administration
- Manage accessibility support services and specialist academic placements
- Drive process improvements and workflow efficiencies across the department
- Collaborate with internal teams and global stakeholders
- Supervise and develop a team of academic administrators and coordinators
- Experience within academic affairs, higher education administration, or academic operations
- Must have experience or a strong understanding of how American higher education operates
- Strong organisational and project management skills
- Experience managing complex processes and multiple priorities
- Excellent communication and stakeholder management abilities
- Team leadership or supervisory experience
- Proactive, solutions-focused, and detail-oriented
- Commitment to diversity, inclusion, and student success
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