2nd Line Support Engineer, Investment Management
Harvey Nash
London
Contract
GBP 78,000 – 84,500
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2 Line Support Engineer, Investment Management
£300 - £325pd via Umbrella or PAYE
London
2 Line Support, IT Support, Service Desk, Office 365, Microsoft Office, Mobile Configuration, ITIL,, Service Management, Investment Management, Financial Services.
A leading Investment Management business are currently seeking a 2 Line IT Support Engineer to join them on a 6 month initial contract in London. The role requires prior 2 line support experience in Investment Management or a similar Financial Services business.
£300 - £325pd via Umbrella or PAYE
Essential Requirements:
- Experience working as a 2 line IT Support Engineer
- Experience working in mostly an office-based IT Support function
- Good knowledge of Windows & Mac operating systems, Office 365, Microsoft Office packages, iPads, Printers and a good understanding of IT generally
- Skill or experience working with mobile devices such as mobile phones and tablets
- Knowledge of iOS configuration and support of Apple devices including iPhone, iPad and MacBook and familiarity with Mobile Device Management solutions.
- Knowledge of service management tools e.g., ServiceDesk Plus, SNOW, etc
- Very strong communication skills and the ability to work with senior stakeholders.
- Knowledge of ITIL processes and procedures - ITIL Foundation Certificate is desirable
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