via reed · 1 June 2026 ·5 days ago

1st Line Support Technician

EW Recruitment Limited
Wymondham Full-time GBP 26,000 – 29,000
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Job title: 1st Line Support Technician

Salary: up to £29k

Location: Wymondham

My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and dedicated.

Responsibilities:

  • Support for PCs and servers remotely and on-site (Win & 2022)

  • Installing PCs / upgrading software

  • Administration of IP phone systems

  • Supporting customer applications

  • Setting up email accounts and website hosting

  • Support for Mac's remotely and on-site

  • Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues

  • Connectivity/ Wi-Fi Troubleshooting, Active Directory, Service Cancellations

  • IT Solutions & Project Work

Attributes:
  • Team player

  • Keen to learn

  • Confident communicating over the phone

This listing is from reed. View original listing ↗

The market for this type of role

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5%
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EW Recruitment Limited

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