via indeed · 27 May 2026 ·10 days ago

048.EI.26E – Executive – People Operations Team

Enterprise Ireland
Dublin
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Grade: Level D

Department: People Services

Division: People \& Global Markets

Reporting To: People Operations Manager, People Services

Location: East Point, Dublin

Job Reference: 048\.EI.26E

Salary: €52,546

Closing Date: 11th June 2026

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Applicants must have employment eligibility to work in Ireland and to be available to work in

the Enterprise Ireland location specified for the role.

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Background:

Enterprise Ireland is the Irish government’s trade and innovation agency, helping innovative Irish

businesses go global. We support ambitious, internationally focused Irish companies to grow, create

jobs and achieve greater scale and global reach. Our clients, employing 230,000\+ people across all

regions of Ireland, make a crucial contribution to the Irish economy. Delivering for Ireland, Leading

Globally (2025\-2029\) is our strategy that outlines our aims and ambitions for the Irish enterprise base

and its purpose to ‘Accelerate Sustainable Irish Business’. The ambition of the strategy is to support

Irish exporting companies to make an even greater contribution to the Irish economy through

international growth and nationwide employment, with the long\-term ambition that exporting Irish

companies become the primary driver of the Irish economy.

The strategy sets out four strategic objectives for the Irish enterprise base; Start, Compete, Scale and

Connect. Enterprise Ireland supports businesses throughout Ireland with a comprehensive, tailored

and client\-focused approach. Its programmes include extensive start\-up, scaling, innovation and

management development programmes and supports, direct investment, funding seed and venture

capital schemes and services, all of which is supported by a highly experienced employee

complement of c.850 across a network of offices in Ireland and 42 overseas locations to help Irish

enterprise succeed globally.

Role Purpose:

Reporting to the People Operations Manager within the People Services Department, the successful

candidate will have responsibility for a broad range of activities within the People Operations team, contributing

to the effective delivery of HR services throughout the organisation.

The People Operations Executive will be responsible for managing our people information management

systems, analysing, and reporting on people\-related data, and providing meaningful insights to the business

based on this information.

Working in collaboration with colleagues across the organisation, particularly within the People, Payroll, and

IT teams, the Executive will provide systems and administrative support across a variety of operational and

technology functions that underpin the delivery of Enterprise Ireland’s people agenda. This includes

supporting the implementation and embedding of new systems and driving process improvement initiatives.

The role will also involve supporting and leading key activities and projects within the wider People

Departments (People Services, People Overseas, and People Ireland).

Key Deliverables:

  • Act as the lead super\-user, and primary point of contact for HR’s people information management
systems, as well as for systems projects and programmes (e.g. system upgrades and module releases,

data migrations, organisational restructures).

  • Develop an in\-depth end\-to\-end understanding of HR processes and the breadth of people information
available, with the aim of developing centralised digital systems and solutions that support effective

mapping, recording, and tracking of information for HR reporting purposes.

  • Conduct in\-depth research and analysis of available data and produce, maintain and continuously
enhance a suite of regular people reports and dashboards, ensuring that are suitable for distribution to

relevant management groups and committees, as required.

  • Support the delivery of HR reporting services by collaborating with HR and cross\-functional colleagues to
coordinate, compile and produce regular data outputs.
  • Manage and oversee the day\-to\-day operation of HR systems, ensuring data is inputted accurately and
performing regular monitoring and audit checks. This includes tracking the impact of system updates,

releases and changes on Enterprise Ireland’s operating system and on the accuracy and integrity of

people data.

  • Provide system support by managing user access and security permissions. This also involves offering
guidance, support, and training across the team, as needed.
  • Record and investigate system issues as they arise and raise, escalating them for resolution through the
relevant Departments or service providers using agreed processes.
  • Co\-ordinate the provision of responses to internal auditors and the Office of the Comptroller \&Auditor\-
General (C\&AG) as required.
  • Co\-ordinate and support information requests from our parent Department, including managing responses
to Parliamentary Questions (PQs) relating to people information within Enterprise Ireland, Freedom of

Information (FOI) requests assigned to the People Operations team, and other reporting requests.

  • Act as the first line of support for the Compensation \& Benefits Lead within the People Operations
team, ensuring continuity of service for employees and key stakeholders.
  • Manage assigned strategic HR projects and programmes to support the delivery of Enterprise Ireland’s
broader People Strategy.
  • Work across the People teams to design, develop, and implement a centralised digital solution for HR’s
people information management service, and act as a key contributor to the longer\-term digitalisation

strategy for the People function.

  • Drive continuous improvement by ensuring systems and processes remain current, effective, and
accurate, enabling seamless service delivery and an excellent experience for employees and other

stakeholders.

  • Act as the team lead and advocate for process improvements, cross\-training, and the adoption of
agile/lean ways of working, ensuring the team is equipped to provide high\-quality people services to both

internal and external stakeholders.

  • Lead relevant procurement processes across the People Operations function, as required.

  • Manage relationships and contracts with external service providers, ensuring that all services are
delivered in accordance with the contractual obligations and service level agreements.
  • Contribute to the development and review of relevant policies, procedures, and processes,
ensuring alignment with current legislation, directives, and best practice.
  • Support the Time \& Attendance (T\&A) function as required, including line management
responsibility for the T\&A Administrator.

Functional Competencies (Key Skills \& Knowledge):

  • Experience in managing multiple projects and competing priorities at one time to meet
demanding and tight deadlines, while maintaining accuracy and attention to detail is essential.
  • Demonstrated skills and experience in developing solutions to systems issues and supporting others
with the same is essential.
  • Knowledge and understanding of the work of a HR department, including HR processes and
procedures, and/or experience working in a HR, IT, or Payroll function is essential.
  • Skills and experience working with data and information management systems and technologies,
coupled with experience in conducting research and data analysis for large data and information

projects is essential.

  • Programme/Project management skills and experience are essential.

  • Good analytical skills with an ability to synthesise, prepare and present data and information for
reporting purposes,coupled with a strong interest and curiosity in investigating data and information.
  • Capacity to work on one’s own initiative and to report on progress as required.

  • Capability to communicate clearly and effectively, both written and oral, with people at all levels
within and outside the organisation.
  • Knowledge of HR Information systems is desirable, coupled with an ability to develop a deep
and expert knowledge of Enterprise Ireland’s HR Systems.
  • A demonstrated capability to supervise an internal team is desirable.

  • Proven skills and experience in engaging, networking, and building effective relationships with a range of
internal and external stakeholders.
  • Skills and experience in procuring external service providers and managing the ongoing contracts,
relationships, and services with providers.
  • Strong numerical ability and attention to detail.

  • Experience working with agile and lean practices is an advantage.

  • Clear understanding of, and commitment to, professionalism, confidentiality, and discretion.
Enterprise Ireland Behavioural Competencies:

Results Focused

Strong drive to achieve, with the ability to remain outcome and results focused with regard to multiple

business priorities and organisational goals. Strong commitment to monitoring progress and adjusting

approach ensuring delivery against the appropriate timescales.

Innovation and Risk\-Taking

Actively encourages new ideas, experimentation and measured risk\-taking, while always being on the

lookout for opportunities to continuously improve business processes and efficiencies within Enterprise

Ireland and client organisations.

Problem Solving and Decision\-Making

The ability to be decisive and take tough decisions about

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